UPDATED 2020 CONVERGE REVIEW HERE: https://www.karenmnl.com/converge-internet-review-2020/
We’re finally on Fiber!
Yesterday, installers from Converge ICT came to our house and installed our first ever Fiber Internet connection.
We got the P1,500 a month plan that provides unlimited, uncapped internet with speeds of up to 25 Mbps.
WHY DID WE TRY CONVERGE?
We have been loyal PLDT DSL subscribers for 12 years, P999/month for 5Mpbs. In fact, I still have not requested for the disconnection of our PLDT DSL while we are still trying Converge. We are also keeping our PLDT landline.
But the reason that we went looking for another internet provider was because we have been noticing slower speeds than normal on our PLDT DSL. Sometimes, photo-heavy sites like Pinterest and 9gag would take a long time to load. It doesn’t happen all the time, and the problem fixes itself after about an hour, but it happens often enough to be annoying.
Uploads also took forever! Once, I tried uploading an HD Youtube video and I had to leave my laptop on the whole night since the upload took about 20 hours. I felt like I was back in the days of Kazaa and Limewire. 😀
I also felt like torrents were being de-prioritized / throttled. Have you noticed your torrent speeds cycling from max speed, then going down, further down, until it’s maybe 1/20th of max speed, and then going back up again, faster and faster, until it reaches near max speed, and then the speed goes down again, then up again. This cycle goes on throughout the download. That was a recent thing that I noticed starting a few months ago. Before this, torrent speeds were steady once it reached the optimal speed. I mean, in the past, torrent speed would start slow until it connected to more seeds and leechers, and then it would remain steady at around 400+ Kbps.
Kodi box can’t work with such slow internet. Sis bought a Kodi box and it’s not working as well as it should because of the slow internet. if you’ve heard of XBMC, you have an idea of what Kodi is. The app works well on a tablet, but when using a wifi Kodi box connected to a TV, the videos stutter and the resolution is awful.
This isn’t to say that the PLDT DSL service was bad. In fact, I consider PLDT DSL as “old reliable”. We’ve never had outages that last for longer than a day. Once an issue was reported, someone worked on it quickly, usually visiting the house the next day. Service is generally good, and PLDT has replaced our DSL modem several times already for free. But I had been waiting for PLDT to make Fibr available in our neighborhood for 3 years and it’s still not available – 5Mbps DSL is just not meeting our growing internet needs anymore. Without cable TV, we’ve been watching more Netflix, iflix and YouTube. So here we are.
CONVERGE FIBER APPLICATION PROCESS
My sis was the one who handled all the application procedures. So basically, she contacted Converge to apply for internet from their website. She received an email from someone from Converge telling her all the requirements. My sis then emailed the requirements. She got an email reply telling her to wait for a few days while Converge validates the submitted requirements and checks if there are available nodes nearby.
Converge emailed back asking for the initial payment. The initial payment was P4,000: P2,500 installation fee + P1,500 for the plan. There’s a 2-year lock-in period.
She paid and emailed Converge with the payment details, and Converge replied that they would schedule an installation.
CONVERGE FIBER INSTALLATION + Disrespectful crew
The very next day, someone from Converge called, telling me that they were on their way to the house to install the connection! Wow, that was fast! I was a bit shocked because I had no idea they were coming over and I had to leave in an hour to attend an event. I asked if they could reschedule but they were already near the house daw, so I just agreed to get it over with. They said they would try to finish as quickly as they can. Hopefully in the future they will set appointments with their customers and not just suddenly show up. Paano kung walang tao sa bahay. It was a good thing I was still at home, because the other people at home, like my parents, are tech-clueless.
Three of the Converge guys came in the gate, while the others stayed in the Converge van outside. When they entered the gate, they just walked right in and started looking around! I understand that they are looking for where they can attach the cables, but it felt invasive. I was having a mini internal freak out because it seemed like a home invasion, even though I know it’s not. Like, wtf guys, you walked into the house like you owned the place! Tinalo niyo pa mga pinsan ko. When you’re let into a home, just stay in the sala until the homeowner shows you around.
They just walked into the house, one went outside to the balcony, looked around, even peered into one of the windows of a bedroom! One went to the dining area, without so much as asking “Ma’am, is it alright if we go to this part of the house to check the blah blah…?” I was wondering how I was going to split myself into 3 so I could follow them all around. They were just walking into private areas like it’s nothing. I don’t like random strangers looking around my house! You just don’t go around snooping into other people’s homes! Nag-tour lang sila sa bahay without even waiting for the homeowner to tour them around! These young men, they had no clue that they were being disrespectful. As in, wala man lang ka hiya hiya sa ginawa nila.
We’ve had many technicians, contractors and other people in the house, and almost all of them had manners. They don’t just walk into areas of the house where they were not invited to go. Some even remove their shoes and slippers before entering. They always ask permission before doing something. That’s basic etiquette when you enter someone’s home. I sound like a tita for complaining about this, but who raised these people? That is one plus for PLDT – their technicians that we have met are not like this. Minsan may mayabang na PLDT technician, but still not like this.
They asked if it was alright to have the external cable come from the Meralco line outside to the house (2nd floor). I said no. That would make it look like we had a jumper connection. Like Tarzan would be swinging on it any second. Also, it would be a big obstacle to anyone walking on the balcony. Hindi daw kasi puwedeng maipit yung fiber cable. Pero ayaw ko talaga ng panget na wiring, lalo na yung magmumukhang jungle yung house! I showed them how the PLDT guy rewired our telephone connection. They were hesitant to do it but eventually they just followed it.
They also measured how much cable length the job will require. They said the plan only includes a max of 300 meters, and that they will charge us for the extra. P58/meter daw. I said okay. They didn’t give me any receipt for the extra cable charge, pero, sige na nga. Pang lunch niyo nalang. 🙂
In the end, they did a good job with the connection, more or less, so parang tip na yung “extra cable” charge. They just followed along the previous PLDT phone wiring so the Converge wiring is not very obvious (mostly hidden near the ceiling).
Oh, I just noticed the dirt marks after taking the pic. Sorry, I’ll have that cleaned.
The whole installation process took about 2 hours.
THE CONVERGE FIBER MODEM
This is their modem. There are 2 parts: the actual modem and the square thing (sorry, I don’t know what it’s called 😀 )
The fiber wire connection goes to the square thing, and then there’s a wire going from the square thing to the modem/router. Since the modem has 2 antennas, I expect the signal to be stronger. True enough, it has a longer reach compared to our PLDT modem.
These are the ports at the back:
There’s a USB port and a CATV port. Will have to see what I can use those for. Maybe I can finally set up a NAS (network-attached storage) or a media server.
The modem also has “feet” to help with heat dissipation:
I also appreciate that they have the Converge hotline and email address very visible on the modem. Para hindi na kailangan mag-Google ng hotline number pag may problem. 🙂
It doesn’t indicate what brand the modem is. There’s a sticker at the bottom that has the usernames and passwords. You might want to change it because it’s way too easy to guess!
CONVERGE FIBER SPEED & PERFORMANCE
The internet is fast, although not as fast as I had imagined. For web surfing, there is a noticeable speed improvement before web pages show up, but it’s not the instantaneous Boom! Webpage! that I expected. But the pages loaded fully, down to the photos and whatever at the bottom of websites, faster than before.
Dropbox syncs almost instantly. I guess, for me, that is a very, very big improvement over our old DSL. Upload speed is amazing compared to what I had with DSL.
Youtube. No buffering! I’m watching at least 720p or up to 1080p, depending on which gadget is used (if the gadget is HD capable). Have to make sure the settings are set to 720p or 1080p because YT videos sometimes default to 480p when set to Auto.
Netflix. Super clear. No buffering.
Torrents download speed fluctuates – Yesterday, we downloaded a 1.6GB file. Of course! We were so excited to finally be on Fiber and to finally enjoy 720p or 1080p downloads. To my dismay, the torrent speed fluctuated! It went up to 2.6 MiB/s then gradually went down to 40 KiB/s, then back up again, then down again. It took around 20 minutes for the 1.6GB torrent to finish, which was still way, way faster than on our old DSL. But still, it would have been so much faster if the download speed remained steady at around 2 MiB/s. Will observe some more and update this.
Smart TV works – for what it’s worth, a smart TV with wifi is able to show HD-quality quality videos directly. I think we were watching at 1080p for YouTube! But honestly, the only “channels” that were actually watchable on the smart TV were YouTube, Netflix and RT. The other channels were “unavailable” or only showed texts and graphics. Typing on a smart TV is also such a chore, unless you have a dedicated wireless keyboard for it.
Kodi – works well. Can stream up to 1080p!
I generally get 20+ Mbps on speedtests. However, last night, around midnight, for about 10 minutes, the internet was terribly slow. Speedtests showed only 1 Mbps speed, up to around 4 Mbps. I called the hotline and somebody answered right away. He made a report and said that their engineers will do some tests. Maybe it’s just initial installation hiccups. Will have to see if the slowness happens again tonight.
Speedtest results:
SUMMARY
Aside from the issues with the installation crew, I am generally very happy with the service we are getting from Converge so far. I did experience a few hiccups like slow internet for 20 minutes last night, and the fluctuating torrent download speed is a bummer, but generally the connection speed has been great!
I’m hoping those issues are just first day issues. Tonight, the internet connection seems to be stable. I don’t know what I expected. I think I expected magic internet, yung pag-click ng website, boom, it’s there! The 25 Mbps speed does not provide that kind of magic speed for web surfing, but it’s still very fast, faster than what we had before. Also, the website’s server could be slow, and that could cause slower web loading, as well.
The most noticeable improvement is for torrent downloads and downloads in general. Upload speed is also a gigantic improvement! Streaming is also better, clearer. We are now better able to take advantage of our smart TV’s features, as well as use Kodi. We could all be watching different internet streams at the same time, and we would not experience any slowness.
Is the speed improvement worth the extra P500/month? Definitely, yes! I still have not requested disconnection of the P999/mo PLDT DSL we have. We’re giving it one month. If Converge works really well with no issues, we’ll let go of our PLDT DSL after one month.
I’ll update this post if I experience any changes in the connection.
UPDATES
Aug. 6, 2017 – internet was down for about 30 – 45 minutes (wifi is connected but there’s no Internet). I called the Converge hotline to report the problem. It took me about 5 minutes waiting on queue before I reached an agent. According to him, they just started receiving reports of no internet in our area, so they are investigating. The internet got restored soon after I hung up the phone with the rep. Problem was fixed naman agad, no big deal 🙂 hope it doesn’t become a common occurrence though. We already had our PLDT DSL disconnected.
September 17, 2017 – writing this update from my phone. Converge is down AGAIN! Napapadalas na mag-down. It’s been 3 hours already. ? Tried calling their customer service but all lines are busy. Sometime 1-2 weeks ago, Converge was also down but only for about 15 mins. This time has been the longest so far.
So internet was down for a total of 4 hours. We’ve never had such frequent disconnection problems with PLDT DSL. With Converge, it’s like every week or every other week, we experience some internet down problem – mostly they last about 30 minutes or less, but sobrang dalas na, it’s not funny anymore. When Converge is working, okay naman siya. Madalas lang mag down!
Oct. 3, 2017 12:30 am – Converge’s internet is down again. Tried calling the hotline but I just get a recorded message saying that they are eexperiencing a major outage. Nothing on their social media about it yet. It’s been about 30 mins already. Will update tomorrow if internet has been restored. Update: Internet was restored after about an hour.
MAJOR UPDATE!
Oct. 12, 2017 – Last night, the internet went out again for about 20 minutes. I was keeping up on the latest on #risottogate and suddenly, no internet! It was beyond annoying already so I called the Converge hotline to complain. FYI, I’m not on anybody’s side on the #risottogate fight, I think both have made mistakes. But like a train wreck, you just can’t look away… 😀
Back to Converge. I was convinced that Converge service was poor and I was insisting to the poor customer service agent that Converge is having so many outages! He said they had no reports of any outage in our area. He said he will file a report. Anyway, as it happens, internet was back in about 25 minutes so I ended the call.
Then this morning, a crew from Converge came to the house to check the connection. That was fast! 🙂 These two technicians seemed more knowledgeable and were more respectful and nice. They saw the problem right away. They said that one of the wires was baligtad. I said we never changed anything, everything was as is when the installation crew installed it. They said they had encountered things like this before. Hindi daw kasi marurunong mga installation crew. Apparently, these two technicians were called in all the time to fix screw-ups by the installation teams.
This could have been causing all the connection problems we’ve been having! Kung hindi ba naman nakakainis yung installation crew na mali-mali. Color-coded na nga, mali pa. At least it got fixed now, and Converge responded to my issue right away.
Anyway, we’ll see if we experience the connection issues again, let’s give it a few weeks and then I’ll give an update.
Nov. 7, 2017 – Internet has been generally good since the “baligtad” wires got fixed. We still experience a few minor issues but all in all, the internet has been fine. Torrent download speed has improved and doesn’t cycle as much. The issues we had were seemingly random slowness and disconnections, but they are rare and only last for a few minutes.
Since last month, the disconnection has happened maybe a total of 3x while I was using the internet, and weirdly enough, it fixes itself after 10 minutes. We don’t know if it happens when I am out of the house.
So I would be surfing or watching YouTube, and then it would suddenly say no internet connection. I checked my other devices and they all don’t have internet. Wifi connection is working, my devices are all connected to the wifi, there’s just no internet.
PON light is blinking (it should be steady). Converge hotline guy asks me to do a power cycle (turn off the modem, unplug, wait 10 seconds, plug in and turn it on again). The PON light is still blinking even after a few minutes. And then suddenly, at about 8-10 minutes after the disconnection, the PON light suddenly turns steady and internet is back! Sometimes even if I don’t a power cycle and just leave the modem alone, the problem still fixes itself somehow after around 10 minutes.
I called the Converge hotline about it, and according to them, they did not see anything wrong. So they said they will monitor to see what is causing the issues I have been reporting. We’re both trying to investigate further about what is causing this.
And then there were also a few times when the internet would suddenly slow down. I’ll be watching YouTube in HD and it would suddenly go to 240p, or I’ll be surfing and it would become extremely slow. But after about 1-2 minutes, it would be back to normal. It’s not enough time for me to open a speedtest page and do a speedtest before it’s fixed. I don’t experience it that often. If I had to quantify it, I’d say maybe 1-2x a week.
Anyway, those are very minor problems, but generally, service has been okay.
Feb. 22, 2018 – So last night around 2:30am, the internet suddenly got cut off. Waited for 30 mins but the internet did not come back. Checked the modem and the LOS light was blinking red. Called Converge hotline and someone answered right away. Anyway, they checked and said that it seemed like there was a cut on the line and that they’ll send someone to check.
Someone from Converge arrived this morning. They seemed competent 🙂 They checked everything (modem, etc) and traced the fiber cable from our house back to the connection. They finally found the problem – nasagi daw ng truck yung cables just outside our barangay / village gate. Not just ours, but may natamaan din daw na ibang cables (PLDT). They fixed it so we finally have internet back after half a day of no internet!
Thank you to the Converge techs who fixed our line. 🙂 They were nice and professional.
May 12, 2018 – some of you have messaged me asking for updates now that it’s May. So far, still happy with Converge. I have not noticed the 10-minute downtime anymore, actually. Torrent downloads are fast and often reach 2.0 Mb/s for good quality torrents. All of us can watch YouTube at the same time at high quality without experiencing any slowness. Facebook calls are clear. Viber, Facetime, no problems.
As for web surfing, there were some days when I noticed that Chrome was extremely slow. Every time, it is because of a Windows Update download. I realized this because after I get the web browser slowness issue for a few days, I would get a notice that there’s a new Windows Update to install. After the Windows Update is done, my Chrome goes back to normal, so this is not Converge’s fault.
June 13, 2018 – The past few days, I’ve been experiencing the 10-minute no internet problem more frequently. It happened about 3x last week, then once last night,and then earlier this morning, 10-minute outage 2x, and an almost 1-hour outage after that around lunchtime. It’s starting to get annoying. As usual, the Converge tech support agent is clueless about the 10-minute outages. When I tried to call for the 1-hour outage, all lines were busy so I gave up after 4 tries.
August 10, 2018 – I have been having “no internet access” issues several times this afternoon. Hopefully it’s fixed now, but it was annoying because I lost internet at least 3x. I was still connected to wifi, but there is just no internet access. The “no internet access” lasted about 5-10 mins each time. It was annoying because I was trying to finish something online.
August 17, 2018 – For the past week, internet has been slightly problematic. It’s not bad as in I lost internet, but more like I sometimes feel that the internet is slow. I don’t know if this has anything to do with the flooding that happened and if it has affected Converge’s connections.
August 20, 2018 – What is wrong, Converge? Internet seemed slow earlier tonight. I was teaching my mom to use Honestbee and it took more than 5 minutes to download the 48MB app from the Google Play Store! I tried to do a Speedtest on my phone (browser) and it kept choosing a server in Illinois as the best server, weird. It was super slow so I gave up… Seems to have improved now. However, J is also having trouble with his PLDT Fibr since Saturday. He has no internet. His PLDT Fibr has been down since Saturday until now (Monday evening). It’s not a consolation, really, but at least I still have internet via Converge even though it’s been problematic? 
September 3, 2018 – I never thought that I would ever say na buti nalang nag Converge ako instead of PLDT Fibr. Converge’s internet has issues lately, there are times when it is working well, and there are a few times when it slows down (but not for very long), but AT LEAST I HAVE INTERNET. PLDT Fibr Down 16 Days and counting! You can read about it here: http://www.karenmnl.com/day-16-pldt-fibr-down/
September 27, 2018 – Converge internet has become problematic! The instances of the connection being offline have been getting more frequent the past two weeks. There are times when internet would go offline almost every 20 mins. Last night, it was offline for maybe an hour so I ended up using mobile internet instead. Called Converge hotline to report it, and they promised to call back within 3 hours to give an update, but they never called. I don’t know if it’s a modem problem or a Converge problem. The Wifi signal/icon shows that the gadget is connected, but there’s an exclamation point beside it. Happens across all gadgets. The apps like Chrome, YouTube, etc… all say “You are offline” or something like that even though we are connected to the Wifi. Restarting the modem (power cycle) sometimes works but often doesn’t. When the modem comes back on, we’re still offline with the exclamation point even 10 mins later. It’s become a major annoyance that affects work na. There are still times when the internet works well for a few hours, pero sobrang dalas na nung disconnection issue nakakainis na siya.
November 9, 2018 – Please see my updated blog post: https://www.karenmnl.com/converge-ict-review-one-year-later/
UPDATED USING NEW ASUS ROUTER WITH CONVERGE – IMPROVEMENT! – https://www.karenmnl.com/updated-converge-internet-review-using-new-router/
279 responses to “UPDATED: Converge Fiber Internet Review: Is it Worth the Switch?”
Nice review!! Are there any gamers in your household. As per my friends, online gaming is a nightmare with Converge. For everything else, it is just as you described it! 🙂
PS: Torrenting thing you mentioned is the same for any provider…I guess it’s a way to curb torrent downloads! ??
Sorry, no gamers in our household. I used to play mmorpgs but they sucked up so much time and I just end up being so unproductive, I had to stop cold turkey because my life would revolve around the games ? TV is my vice now ?
I have heard from other people who also have converge fiber that gaming is bad, but can’t confirm it myself. ☺
Those are amazing speeds! Hope you do an update after a month! ?
Hello Tom! My name is May and I’m an agent for Converge. If you have inquiries and would like to apply for converge you can get in touch with me via [email protected] or 0933 473 7690.
Hello po .. Galing ako Globe nakakainis .. pakicheck naman po kung maganda siya for gaming .. ano po ba ang ms or ping sa games??? Sa mobile legends po pacheck naman .. ty sa review 🙂
Ff
meron na kaya sa Las Pinas City ?
Okay kaya sya sa games like, mobile legend.
Thanks
Hello! My name is May and I’m an agent for Converge. If you have inquiries and would like to apply for converge you can get in touch with me via [email protected] or 0933 473 7690.
do you a job hiring in cavite area
This is more like a rant than a review.
What do you mean when you said: “online gaming is a nightmare with Converge”?
Do they not have dedicated ports for gaming?
I’m an online gamer and this is one of the reasons why I’d like to get Converge :/
Any updates? okay naman ba sya? stable naman? stable speed nya? DL and UL. TIA!
Thanks for keeping this converge status updated. My Bayantel DSL plan needs to be changed and was considering the Globe unli fiber or Converge.
Still keeping the PLDT now they have fiber?
No, had pldt dsl disconnected a few weeks after we got converge ?
how about your bill? it is true that you will only 1,500 per month.. I’m new in converge
Just got connected this June 2018. I had to follow up my billing with Converge three times before I got any bill. First, I used the website contact portion asking for the bill since they decided to text me that my bill was due. But without having proof of an account number and details for the bill, I didn’t just drop a payment online. No response. So I waited until it was time to send a second email asking for my bill. No reply. Basically, Customer Service had to follow up twice with the Billing Department. Finally, a respondent from the Billing Department didn’t bother answering my question as to why it took them more than a month and several emails to get the bill. She didn’t even think an apology was in order for the delay it caused me. Plus, I noticed that my billing address was incorrect, considering that the Sales Person who had me fill out the application form took photos and had to send in the hard copy to the main office. The billing statement contained the start of my installation until the end of June plus all the month of July. And yes, as a homeowner, it’s 1500. a month.
So, if you’re willing to put up with lousy customer service with no accountability…go for gold. I’m almost considering just switching to Skycable as it was my previous supplier plus I had no problems with their service.
iba po kse yung Mbps sa MBps kaya yung speedtest nyo po palitan nyo settings
This is a very useful review. Keep on feeding us with your experience on your newly installed fiber internet. Many thanks.
Thank you for your nice compliment, Vito 🙂 I will definitely give updates if there are any changes.
yes pls! i’ll be following 🙂
Very informative! Many thanks for sharing updates regarding FiberHome.
Gusto ko sana lumipat narin kaso may bond pa ako sa Globe ng 1year. huhuhuhu
The only “channels” that were actually watchable on the smart TV were YouTube, Netflix and RT. What is RT?
Hi King, RT is Russia Today. It’s one of the apps I saw on my Sony smart TV, aside from Youtube and Netflix. Other news apps only show short vids that look like PowerPoint presentations and not actual news coverage.
Wow. If only meron na dito sa Naga, baka magpakabit kami after we ditch Globe. So far Ok naman yung Globe actually, and medyo naabuse namin kasi ginagamit namin yung Personal na plan to our small Pisonet (6 PC units lang naman, haha). Problem lang namin is with data cap monthly, lalo na pag may nag Netflix na samin (ginagamit din namin kasi for actual personal use).
Kahit sa Globe ate, meron din mga medyo “walang paki” na nagkakabit. Yung nag process ng application namin, di mo makausap ng maayos, sulat lang ng sulat, tas yung iba kapag tinatanong namin about sa terms walang maisagot na maayos. Buti yung pinaka technician mabait, although sayang di siya masyadong oriented sa plans. Naasar din kami lalo na dun sa application ng freebies namin (Netflix & Hooq), luh sila, ibang e-mail address ginamit, kaya tumawag pa kami sa hotline para lang ayusin! At least most of the time magaling and magalang ang agents nila…
Medyo na trigger lang ako (konting-konti lang naman) about sa Torrenting. Minsan kasi, mahirap sabihin kung consistent yung connection via torrent kasi nakadepende pa rin sa source(s) mo yung DL speed and availability, kaya medyo mahirap gawing basis for internet speed and conistency yun. Pwede mo makita kung achievable yung peak speed talaga, pero in the long run kung papatay-patay yung source mo (ie. nago-off ng PC or torrent client, mahina upload speed, or may data quota sila or leechers sila) hihina talaga ang DL speed mo, and wala magagawa ISP mo dun. Sources ang ayaw magbigay, eh.
As with whether dadalas yung intermittent connection will depend on congestion. We’ll see kung ang mauuna ay yung infrastructure upgrades ng network or yung customer base nila. I hope it’s the former para consistent ang service, di gaya ng PLDC samin, di na nga kami kinabitan bagong linya after nila i “upgrade” yung previous service namin, may agent pa na tawag ng tawag asking about payment, only to find out na nago-ffer sila nung upgrade sa mga taong di naman pala abot ng linya. Dami tuloy galit.
Thank you very much for the informative article. This should be posted to famous review boards para mas marami makaalam ng good news…
… and para mabawasan ang monopoly sa internet.
Sorry for long post, and sorry din kung walang potato kasi di ko alam mag post ng pic dito (first time, hehe). 🙂
Hi Joe,
Wow, thanks for the long comment! Sana nga available na sa inyo yung Converge ?
Re torrent speed, I download popular torrents with at least 4,000 – 20,000 or more seeders ?
The torrent speed fluctuations are consistent across all torrents. I’ve been torrenting for more than 10 years already. Talagang the ISPs are throttling torrents. Kasi dati hindi nagflufluctuate masyado yung speed. Once na reach yung optimal speed, the speed fluctuations are very close lang. Kung 500 yung download speed, yung fluctuations nandoon lang sa close range ng 500. Siguro 450-550.
But starting earlier this year, I noticed sobrang laki ng fluctuations. Yung aakyat ng 500, tapos pababa ng pababa until 20. Then dahan dahan aakyat ulit to 500. That’s not normal in my more than 10 years of torrenting. That was nung PLDT pa ako.
Now when I switched to Converge, ganoon na rin ang ginagawa nila. It’s not that big of a deal except if you’re in a hurry. Kasi yung dapat 10 mins lang na torrent, nagiging 25 mins bago matapos. Hassle lang talaga pag nagmamadali ka. Time is gold!
Ok lang kahit walang potato! Nice to hear from a fellow 9gagger ?
Nice job OP, here’s a reply. No cookies yet, but somebody give this a medal.
Bad vibes kasi torrent dito satin, eh… almost synonymous siya sa pirating, kasi dami nag-to-torrent ng latest games na cracked. Admittedly, isa rin ako dati sa nakiki-torrent ng ganun. Ngayon hintay-hintay ng free games via On The House sa Origin, and kung may freebies din sa Steam. Better yet kung i-release na freeware yung games kagat kaagad ako dun. LOL!
Yun din siguro dahilan kung bakit throttled ang Torrent sa atin. Although yung use is legal, madalas lang magamit a illegal. And mabigat din kasi sa bandwidth, lalo na kung madami seeds.
Also, di ko inexpect na mabilis yung reply, haha. Me gusta mucho, amigo!
Re: torrents. Well, we can’t support piracy on this site. Gotta stay safe, if you know what I mean. Mahirap na. So let’s just say the torrenting we are discussing are all legit. Haha.
For the most part, I use Netflix to watch shows and movies. Especially now when all my favorite TV shows are on hiatus. I actually just finished The Defenders last weekend.
The problem is, delayed kasi yung mga shows before they are available in the Phils. There’s no good alternative where someone can watch it at their convenience. Netflix and iflix and Hooq don’t carry the latest episodes. Puro last season pa. For anime, at least there is Crunchyroll where you can pay to get the latest ep. For TV, wala. Even if the episodes are available for free in the US at the CW or NBC website, geo-locked naman and cannot be played in the Phils.
Iba na ngayon, people don’t want to watch their shows at a certain time slot. Gusto nila, kung kelan sila free, like after finishing all the chores at night, doon may time manood. So that is probably the reason some people turn to pirating.
If the latest eps were available on something like Netflix, I think that would be a big curb for piracy of TV shows. 🙂
Hi,
I don’t think it’s a torrent throttling. Have you checked your connection while downloading torrents? Try testing your ping on windows command. “ping http://www.google.com -t” if always request timed out, it means a problem. Hehe Screenshot then show to converge…
Please let us know if ping is OK?
C:\>ping google.com
Pinging google.com [172.217.27.46] with 32 bytes of data:
Reply from 172.217.27.46: bytes=32 time=68ms TTL=53
Reply from 172.217.27.46: bytes=32 time=71ms TTL=53
Reply from 172.217.27.46: bytes=32 time=780ms TTL=53
Reply from 172.217.27.46: bytes=32 time=71ms TTL=53
Ping statistics for 172.217.27.46:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 68ms, Maximum = 780ms, Average = 247ms
C:\>ping http://www.google.com
Pinging http://www.google.com [74.125.24.103] with 32 bytes of data:
Reply from 74.125.24.103: bytes=32 time=85ms TTL=44
Reply from 74.125.24.103: bytes=32 time=82ms TTL=44
Reply from 74.125.24.103: bytes=32 time=83ms TTL=44
Reply from 74.125.24.103: bytes=32 time=86ms TTL=44
Ping statistics for 74.125.24.103:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 82ms, Maximum = 86ms, Average = 84ms
if i am not mistaken, there’s a regional network issue near Hong Kong that is affecting interconnection between our servers & local ISPs. please give us more update. thank you so much.
Hello Barat Queen, what is the status of your internet right now??? nag apply kasi ako online sales agents may mga i.d naman silang pinorward sakin at iveverify ko na lang sa customer service kung totoo nga yung acct. no. ko tsaka ako magbabayad? salamat yun lang
NICE REVIEW. talagang binasa ko sya hanggang end. hope you’ll post updates, coz i’m planning to switch.
How is the connection as of this month [Sept. 2 ,2017] using converge ICT? I’ve been very curious and eager to switch plans from my potato 990 shitty PLDT DSL 1.5mbps, I am very desperate for a good and consistent upload speed that doesn’t disconnect and cancelling my uploads for my google drive
The past week the connection has been sloooooowwww! Speedtest still shows high speeds but in actual usage, it’s slower. Not as bad as dial up, but way slower than normal.
We called Converge to complain and apparently there’s an undersea cable that’s damaged and even PLDT and Globe have been affected.
Surfing is still ok. Not super fast but acceptable. But other stuff like connecting to a work VPN is worse than dial up. As usual, torrent connections are still throttled.
Upload on a fiber connection is definitely better than on any adsl. I have no problems with uploads to dropbox, YouTube, etc. It’s faster than dsl.
Hello,
Ano po yung Ping (in ms) niyo sa Speedtest?
Ping is at 5ms, but I wouldn’t put much faith in that because most ISPs now have a workaround when someone is doing speedtests.
Sometimes accessing a website during the day is slower than normal. I suspect this may have something to do with the damaged undersea cable.
Hi sang area po kau located?
Good day po.
ma’am pa update po if ano na po yung status ngayon. plan ko rin po mag switch from pldtfibr to converge fiberx. thanks po.
Hi ella, so far okay naman siya, pero medyo mas mabagal than normal. Di naman yung sobrang nakakainis na bagal, pero mas mabagal siya compared to when I first got it connected. Sabi daw may nasira kasing undersea cable. Sana maayos na nila agad.
Pero ok naman mag YouTube, Netflix, wala naman problem. I only notice it pag surfing minsan, especially during working hours (peak time), tapos torrents medyo throttled, pero carry lang, hindi naman sobrang panget ng service na magwawala ako sa galit. Hope they fix it soon.
Last night i applied sa website nila after 30 mins may nag email sken to pass the requirements so ibig sabihin dito sa area namen meron right??
Need kasi ng bedspace ko loyal ako sa smartbro canopy ko pero ngayon mbagal na daw s ill try this converge
Btw sa main house ko gamit ko pldtfiber
Yes, if they ask for the requirements na, it means they’ve already checked and it’s available there. 🙂
anong site po ng fiberhome na yan? balak ko po kasi mag avail e
very nice review. thanks. i had a nightmare experience with skycable internet and its customer service and i am now looking for another internet provider. i find your review very helpful and i am considering applying to converge because of it. ( i hope i dont get a rude crew of installers though)
OMG! Skycable internet has a reputation for really slow internet…. my uncle got Skycable internet without consulting me so I was not able to warn him. He regretted it. 1 month lang pina disconnect na niya, sobrang bagal. He says his Globe pocket wifi is faster pa!
So far, Converge is ok, especially if you don’t game. Just take note of my updates above – they are getting frequent disconnections lately.
Hi! Can I ask how was it now? Hows the reviews of the internet? is it converge still always down? I’m planning to get their plan here in Taguig City so I’m searching for reviews. Thank You!
Hi, yesterday it was down for 4 hours. Ok na naman siya afterwards 🙂 medyo napapadalas lang mag down. Like, every 2 weeks ata. Pero usually sandali lang. Kahapon lang ang tagal, 4 hours
Hi! Ngayon ba okay na or nag down pa rin?
Ok naman ngayon. May times na medyo mabagal, lalo na pag peak hours. Don’t know if it’s still because of the undersea cable that was damaged during the typhoon in HK
hindi po ba tlaga siya maganda pang gaming?
Yun ang sabi ng iba. Have not really experienced it because no one games at home.
Hi, as of today ba ok pa din ang Converge and are you still satisfied?
Am planning to subscribe to them .
Well, it’s cheaper than PLDT Fibr and wala pang PLDT Fibr sa amin so this is my only choice ? pero so far ok pa naman, yun lang, sometimes may downtime and sometimes bumabagal pag peak, but I think this is because if the undersea cable that was damaged and not really a Converge problem. Hopefully it will be fixed soon.
Hi! Was wondering how the fiber cable looks like connected to the modem. Hope you can share a photo. Been trying to look for a photo online pero wala. Yung amin kasi fiber lang talaga with no coating unlike the yellow cord with fiber that is connected to the router. Converge installers told us they’ll charge us if it gets broken, eh mukhang sobrang fragile. It’s looks like nylon. 🙁
*it looks like Nylon.
Sorry sa typo! 😀
It is actually plastic/rubber? Not really sure. It is thin but doesn’t feel flimsy. Medyo matigas yung plastic, the material is the same as good quality power cords, pero mas manipis but it feels denser so it feels sort of durable, I guess. But I agree, it is a bit too thin. I don’t know if it’s intentionally that way so that it will be easy to insert into tight doorway spaces, etc..
Yung yellow thing cable na nakikita mo na nakakabit sa modem router is a single mode fiber optic patch cord. Kaya huwag mo syang itwist, daganan or ibagsak. Kasi glass lang yung loob nun. Meron nabibili sa lazada nun mga P300 – P1K+ depende sa type at brand. 🙂
Thanks for letting us know, Bruce! Good tip! Haha, I have to put a warning label on the yellow cord so that other people at home will know not to damage it.
Napansin ko lang na medyo marami nagtatanong about sa details sa undersea cable na damaged. May article akong nakita, as well as advisories ng mga telcos regarding said cable.
https://techthetruth.wordpress.com/2017/09/02/southeast-asia-suffers-slow-internet-due-to-broken-undersea-cables/
Hope this helps. Sorry if medyo late na yung link, kek, ngayon ko lang nakita.
Also no potato, still growing.
Thanks for sharing, Joe 🙂
Great article! Sobrang helpful lalo na ngayon nagkaron na rin sa amin nagsesearch kami ng experiences ng ibang tao bago mag jump in. Balik ako ulit after a month for your updates.
Thanks, Clint 🙂 Happy you found the blog helpful 🙂
Hello,
Your blog is very helpful and reading it made me decide to switch to Converge from my current crappy to the max SkyBroadband internet. I applied yesterday and it was approved today. Kulang na lang is yung bayad ko.
I just have one question. The wire going inside sa house nyu na connected dun sa “square thing”, is it the same diameter nung PLDT cooper wire kung saan cya nag follow?
I asked because I have this PVC wire moulding that I installed before when I rewired the house. Btw, ang mahal nung PLDT re-wiring fee dun sa isa mong post. Yung sakin, ako na lang gumawa before kasi I know mahal sila sumingil eh gun tacker lang naman gamit nila. Anyways, I used a moulding para hindi nakalabas mga wire and para mabilis din palalitan in case mag re-wire ulit ako. Before when I was on Globe DSL, kasya sa moulding yung cooper phone wire. Then I switched to SkyBroadband (kasi naman si Globe nilgayan ako ng datacap kahit 8 yrs na nila ko subscriber), kasya pa naman din yung coaxial cable wire ng Sky.
Sorry, napahaba, question ko lang naman is mataba ba yung wire? Just to make sure na kasya cya sa moulding. Checking this now kasi ayokong maging hassle pag nag install na sila.
And to share, same as you, I’m a torrent-er (kung may word na ganyan), extreme user ng youtube (actually everyone sa bahay namin), netflix, fox+, iflix, crunchyroll for my anime and kung ano man tawag dun that my daughter and wife uses for their koreanovela. Also, a gamer at heart.
Last na promise. Are you using the built in wifi sa modem? From my experience kasi, the included wifi functionality sa mga modem na provided is not that good. I use a separate wifi router na connected lang thru LAN sa modem, then naka off na lang yung built in wifi ng modem. I see you download and stream kaya mas mas o-ok pa yan if you can invest in a capable wifi router.
Thank you and more power sa blog mo!
Hi Noel, thank you 🙂
Manipis lang yung Converge wire. It’s like the new thin phone extension wires na flat, pero mas matigas and mas makapal ng konti (denser).
Re: pldt rewiring. Alam ko mas mahal pag pinagawa ko sa kanila. But they finished it faster than I ever could, and they used their equipment, wala na akong binili na kahit ano 🙂 also, marami kaming extension and it’s 2 floors. I just wanted it over and done with so I could focus on something that’s a better use of my time than trying to do this thing I’m not an expert at. Hayaan ko na na kumita si kuya para maka- move on na ako sa buhay ? kasi kung ako gagawa, malamang palpak and will take me more than a few days to finish! ?
Yes, I’m using the stock router they provided. Thanks for the suggestion to change the router 🙂 I’ll try to do that one of these days. That’s something I can do 🙂 i-project ko pag may time. Baka next year na dahil ber months na, busy busy! ?
HI iba po ang wire ng adsl vs fiber optic cable. Yung papasok sa loob ng bahay from entrance pole one way type fiber optic tan made of tint glass tube kaya hindi siya dapat 90 degrees bend. Medyo long range ang pag liko (right or left). May life span din yang fiber optic cable pinaka matagal ang 2 years kapag exposed the sun and rain. Added protection if yung provider may additional tubing said fiber cable. I know this kasi I have one installed sa bahay ko abroad. I’m planning to migrate din sa company name it soon.
Please update us your experience with this company. Very informative yung post mo from this telecom/company.
Wow! Great and helpful blog post. Thank you so much.
@Noel.
Ang bilis naman maapprove ng application mo. I applied October 4 and until now no feedback about it.
I think dahil bago lang kc yung converge dito samin. I saw them nag lalatag ng cables a month ago. Converge pala yun when they started promoting this week lang. And I really wanted to switch kc i’m super pissed na sa skybroadband (i have 50mbps sky, and it does not feel 50), I applied immediately when I saw an agent handing out flyers. i tried to apply online last sep 20, kahit hindi ko alam kung meron na dito samin that time and until now wala pa reply.
Thank you for the review. We have PLDT internet for my father’s pisonet. He ask me to apply for Converge when he heared that they will start servicing here in Telabastagan CSFP. Please advise if i should or just settle with our PLDT line. Most pisonet users are on FB, youtube and online games. Thank you for the review and i will appreciate anybody who would comment here.
Any update please?
Hello! Thanks for sharing your thoughts and experience with Converge. I am deciding if I should switch to Converge. Right now I have a PLDT DSL but have noticed that their connection has been slow this year. Would love to hear an update 🙂
Thank you!
Hi!
We finally have Converge and PLDT fiber in our area. My question is would you still recommend converge after all that’s happened?
Also noticed that PLDT has a switcher promo which seems like its too good to be true. Hope you can give updates on your experience.
Tamad ang tech ng pldt
PLDT Fibr’s plan is 1899 for 20 Mbps only. To be fair, PLDT was less hassle, less problems when we had it. I still think PLDT has the best internet service (not customer/tech service because it takes a long time before anyone answers their phone), but is it worth the extra P400 a month and -5 Mbps speed?
Converge is cheaper, service has actually been quite good since the “baligtad” wire got fixed. It was the only available fiber connection available in our area, too. As for PLDT Fibr – we waited for 3 years already, and they still weren’t available. Kaya no choice, Converge na talaga kami 🙂
hi,
I would like to ask if ever may PLDT sa Fibr ninyo stick ka pa rin ba sa PLDT or change change to CONVERGE? thanks
So far, I think I will stick with Converge. Basically because it’s cheaper and the service is acceptable naman.
Hi, I commented last month here, just wondering on the update if its worth going to converge ICT since the underwater line is fix and everything and converge that my area will have a connection next month on november 2017.
In terms of usage I already have a wireless landline plan on globe and going to PLDT’s 1899 route seems unethical from my point of view in having two landline numbers, along with that, I don’t do any streaming of any games and been wanting to watch netflix since I can’t do anything on my potato connection, and most of the things I do is upload files and project documents more than 40 to 50+mb and 1.6+gb for high resolution files.
If you are doing any sort of moderate to heavy uploading, you definitely need a fiber connection. Uploading on DSL is just too slow. Like, uploading a short, HD youtube video will take hours.
So far, I’m happy with Converge since the incorrectly connected cable was fixed. No downtime since, downloads reach up to 2.7 Mbps sometimes. 300MB files are downloaded in 5 minutes.
In the end, it’s your choice whether to go for PLDT or Converge 🙂 Do you want to save a little or do you want to go for the tried and tested?
Well its kind of both really, its very hard to find an actual review on converge ICT fiber connection and PLDT reviews are not hard to find with a lot of negative reviews. When I asked PLDT about their Plan 1899 to remove the landline and just deduct it, they said it can’t be done, I also asked them if they have Fiber only plan and they don’t have one… I just want an internet connection and no landline (TT~TT)
The landline bundle and it’s kinda pointless for me because of the wireless landline I have on globe and I can call any landline any where I want, that’s why I want to know your opinion because you actually tested and observed the service as a consumer of the fiber connection 🙂
I’m actually happy with Converge now. No service is perfect, but for now, Converge is cheaper, better value for money, and provides the internet service it is supposed to. A big bonus is the faster time a rep answers my call when I need to call for a problem.
As for PLDT, J uses PLDT Fibr and he is very happy with it, too. It is more expensive, but better for gaming. You also have the knowledge that PLDT is the main player and they are the ones who own the internet backbone in the phils. As far as I know, Globe & Converge just pay PLDT for access. So if anything happens, PLDT will of course prioritize itself and their customers. PLDT is something most of us are already familiar with, and they have deeper pockets and resources than the competition.
I’m sorry if this doesn’t help, but it really just comes down to you personally picking one over the other 🙂
Why is PLDT better for gaming? Pings and all that?
Also, after the Oct 12 update (baligtad wires), no more problems?
Yeah, no probs so far since Oct 12.
PLDT is better daw because of faster ping. They say. Can’t say for myself because I don’t actually game anymore.
2011 pa Comclark/Converge user nako. Mabilis talaga umaksyon technician nila, pag sinabi nilang bukas, bukas nasa bahay mo na para i assist ka. May mga oras na nawawalan ng connection, pero wala namang perpektong isp. Mula 2011, 2 beses palang ako nagkaproblema ng malala with them, una nun naputol kable, pangalawa noong natubigan un box nila sa poste. May mga problems din minsan na mabagal ang net dahil nasisira undersea cables nila pero ok nakakapagbrowse at yt pa rin naman ako kaya wala ako problema. Heavy gamer and streamer here.
so you recommend Converge Plan 1,500 for heavy gamer?
my son only plays weekends.
Hi, I would recommend it for streaming, surfing, etc… but for gaming, you can check with other users. I don’t game anymore so I can’t tell you if the lag is bad. Bad lag = usually getting killed in the game
u are in metro manila. everything is about lication narin.
good am mam update po sa converge fiberx mabilis pa ren po ba internet nila anyupdate po plano ko pa kase magswitch pldtfibr to converge fiberx
Hi Ma’am,
Pwede niyo po ba speedtest thru different servers outside the country? Such as Singapore, Korea, and US? Para po makita natin kung gaano siya kabilis pag hindi na local. Thanks.
Kamusta naman po coverage sa house nyo on their router? Kahit malayo po ba kayo like about 50 ft covered parin bg speed nya or i shpuld ask what’s the fartherst coverage on wifi connection?
Mga 15-20ft lang pag maraming concrete walls in between. Pag open area, mga 40ft maybe, pero medyo mahina na signal pag nasa banda 40ft
Thanks sa reply really help. I’m calling converge now! As in now nahhh!
if u rely on their wifi bale wala u hv to buy also good router n extender if u hv second floor. for gaming go ac 1900 assuming u r contracted to 50mbps…
Thanks for the review. Nice and very helpful.
Wow very helpful review keep it up!!
by the way sa nabanggit mo about torrent ang torrent po hindi talaga consistent ang speed nyan depende yan sa dami ng seeder if mababa ang seeder mabagal talaga ang connection ✌
Thank you for this helpful review! We may get converge since di din naman kami gamer. Thanks again!
Mas ok pa ata converge. Pldt ko down na for 8 days. Tinatawagan ko everyday at kahapon ngpunta pako sa branch nila sa sm north. Di pala makontak mga tech. Lagi lang sa email nakokontak. Sinungaling na reps ilang beses na sabi punta today or tomorrow. Ala pa din
I’ve finally cancelled my globe dsl. What a world of difference!
Hi Gud am po,, Ok din ba si fiberx for homebased freelancing works??
Ok mabilis naman. Although I still have some random disconnections that last for about 10 mins. Called their hotline already and they still can’t figure out why. I’d say maybe 99% of the time stable naman. I get slowness that only lasts for a few seconds so I don’t know if it’s a network issue, congestion, or what. Like YouTube will suddenly go to 240p instead of the usual 720 or 1080 (auto). Rare naman mangyari and it doesn’t last long.
Seems like you are getting a problem with Converge every month both minor and major. Did you get this kind of problem with your previous provider? Besides the slow connection I mean. Thanks.
No, I rarely got these problems with PLDT DSL.
Wait, hmmm.. Now that I think about it, we sometimes had to restart our DSL modem router when internet was slow or disconnected, and restarting would fix it. This rarely happened though, maybe once every 2-3 months. But actually having internet connection down (outage) was pretty rare for PLDT.
Thanks for the quick response. Looks like PLDT might be worth the extra money if it provides the stability compared to monthly hassle you’ve been experiencing.
Yes, it’s worth the extra money if you are doing mission-critical work 🙂
I’m basically just watching YouTube and Netflix and doing a lot of web surfing, plus blogging. Nothing deadly urgent that can’t wait for a few minutes. Besides, PLDT Fibr is not yet available in our area so that limits my choices 😀
i also applied last nov. 7..dunno if it will approve or not..have to wait n c.. am under PLDT too.. about your random disconnection.. is it maybe your brand of router converge gave that causing it? based on my experienced, stupid PLDT always gave cheapest router they offer to customers.. especially the ANTENNALESS ROUTER.. the 1 i got a PROLINK BRAND ( bad brand even for a repeater).. a really small rectangular one.. side of lady’s wallet or 5.5 inch cellphone.. easily OVERHEAT ‘coz of it small size.. no.1 reason that causing the problem n pissing me off. i request PLDT to replace it n ask for build-in antenna router.. but cannot give me 1.. so, i go to OLX n buy an openline ZyXEL BRAND..since then.. no more problem of slow or disconnection.. ‘cept PLDT SLOW IT DOWN.. if u have a budget.. get this brand with build -in antenna of cors.. much more effective and reliable..oh, the 1 converge gave is HUAWEI BRAND… sorry to say.. also bad brand..
hi i like ur review juat wondering where is location i mean city as i know city mattrs when ut comes to service. capitol qc has only pldt n problem is service… converge uses same pldt bandwidth so at end its about service. keep us posted.
Hi, we’re in Sta Mesa, Manila
Hi, you said converge isn’t good for gamers as it drops out connectivity? So, what’s the reliability rate of this connection?
I’m about to get converge sana kaso i’m worried sa connection stability lalo 2yrs contract sila.
I believe the complaint is with the ping. Converge has high ping compared to other subscribers.
Thanks for the review. Glad to see there’s an update after installation. We at least get an idea on the stability of the service. 🙂
Any new updates?
the real problem really i think is that optic fiber is above ground. if im right its designed to go underground to be less priblematic. n again too many problrms too few technicians compound the problem. n offcourse their cheap router which u need to complement. given this reviews change dranatically on location of placement..i heard ortigas is fiber underground . also location of optic should be away from any tvs refs etc so if u live near tv station antenna kiss it goodbye. for better appreciation suggest all post identify location so easier to guage n blog becomes more meaningful. tks.
Thanks for the review it helped me to decide in fact I think makakabitan na ako ng fiber x nxt wk , globe ang broadband ko kaso nakaka asar kasi may cap ang data kaya lilipat na ako .
Hi! Thanks for the review! I’ve made up my mind to transfer from PLDT to Converge. Same situation tayo kasi here in Sampaloc, Manila. Still no other fiber here.
Keep us posted for any problems!
Diba? 🙂 No other choice kasi, but on the other hand, it’s cheaper than PLDT so there’s also that 🙂
Ano po average time na down ang Converge? Minutes or hours? I telecommute kasi and ayaw ko na rin sa PLDT. Kaso kung oras ang tinatagal ng downtime di pwde sa work ko un. Hope you can answer my question po.
Thank you po sa very informative review nyo. ?
Hi lou, so far, minutes lang naman. Usually 10 mins. Lately mas bihira yung downtime. 🙂
mga paps pagkinuha ko ba FiberXtreme 7000 – 500 MBPS – Unlimited – 7000 Pesos
para sa company ok ba yun?
saka may kasama kaya IP yun?
advance thanks..
Hi, i just want to ask if para saan po yung initial payment of P4,000? Is it for the next 2-3 months of the plan fee? If I’m not mistaken your 3rd month’s bill will only be P500? Thanks sa review. It really helps to decide whether we’ll going to switch or not. I have PLDT fiber and I’m wondering if this converge will provide better service for us.
Hi Ken, the initial payment breakdown is: P4,000 – P2,500 installation fee + P1,500 for the plan. There’s a 2-year lock-in period.
Any update for this month? No more problems na ba?
hi Barat Queen,
Thanks for your detailed information hoping to see more of your updated results.
This is really helping me to decide. 🙂
Thank you for this review. I just hope you can still religiously update us regarding your experience with Converge.
Ngayon lang ako nakakita ng review about a certain product and service with this kind of update. so keep it up.
Hi JC, thank you for your comment 🙂 So far the service is acceptable. I still get the occasional “no internet” that only lasts for 10-20 minutes.
I am starting to suspect that it is because they are doing a system reboot maybe? Several times I have let the “no internet” be without touching my modem (did not restart it manually), and even without doing anything, the internet came back on after 10-15 minutes. I have also noticed that it only happens past midnight, sometimes 2am or so, but most often around midnight.
I have called the Converge hotline again but all they do is just file a report. I asked if they are doing some system reboot but the rep keeps saying no, wala daw silang report of any maintenance actvity.
Hello po, ask ko lang bakit yung agent na nakausap ko ang sinabi nya initial cash out ko ay..
1500 for the plan
1000 for installation
2500 security fee (payable for 6mos)
Bumaba installation tpos nagkaron ng security fee ganon kaya un?
Hello Neth!
P1000 po talaga ang installation fee. Para po yan sa pag linya ng Converge. Ang alam ko po ay pwede niyo po iyan ipa-staggered payment. Instead of paying P2500 for the first month, P1,750 nalang po. Bale +P250 kada month for 6 months. Yan na research ko. 🙂
THE REASON WHY THE SERVICE TECHNICIAN IS OPPOSITE CONNECTION THAT IS NOT THE FAULT THE CAUSE OF THE PROBLEM IF THE FIBER CONNECTION BECAME LOOSE OR THE END GET DUST YOU WILL HAD AN INTERMITTENT CONNECTION OR SOMETIME NO CONNECTION AT ALL EVEN YOU RE-START THE OTN MODEM
Hello Maam Barat Queen,
In terms of GAMING po the best po ba ang Converge like Ragnarok Online, FLYFF Online and many more MMORPGS?
Hello Ninku, I’m sorry, di na ako naglalaro ng ganung games. Adulting na hahaha. Sabi sabi hindi daw ok Converge for gaming, but haven’t tried it myself.
I don’t want to start gaming again kasi may tendency ako maging hikkikomori… hahaha!
I hope someone else can answer. Thanks in advance!
Hi! Ano pong location ninyo?
Sta Mesa
Happy New year! How is converge so far? No problems? What’s the maximum download you can do on torrent? Are you able to reach 3.1MB/s? Thanks for answering.
I have been able to reach 1.8MB/s, but generally the download speed ranges around 400 – 1.2
I’m guessing the speeds is due to the provider throttling torrent downloads? I heard most providers throttle them now. Still not a bad speed for the price.
Yes, I really suspect throttling.
Ang plan po nila is 25MBPS? If healthy po yung torrent(maraming seeds), I think aabot dapat sa 2.5MB/s or above ang speed nila. Were you able to check or notice if lumampas ang DL nila sa ganun values? Or Max na talaga yung 1.8MB/s parang nasa 15mbps lang kasi kung ganun. Thanks for answering po.
On some rare occasions it reaches 2.2-2.7 MB/s 🙂 but nag-sa-cycle yung speed. I mean, aakyat to 2.0+ then baba to less than 1.0 then aakyat ulit. Hindi yung consistently nag stay above 2.0+ the whole time.
Hello Barat Queen, what is the status of your internet right now??? nag apply kasi ako online sales agents may mga i.d naman silang pinorward sakin at iveverify ko na lang sa customer service kung totoo nga yung acct. no. ko tsaka ako magbabayad? salamat yun lang
So far, so good naman. I’d say around 95-98% wala naman problem. Internet is fast for downloading, streaming, uploading, surfing. Got a text notification from Converge that there was an outage last night for some subscribers, but I didn’t notice the outage because we were having dinner. Baka hindi kami affected. Di ko lang alam sa gaming kung ok yung Converge. But for us, we do a lot of downloading, YouTube, Netflix, web browsing, Viber, FB and okay na okay naman except for a few minor things lang like torrent throttling and occasional unexplained downtime (I’m starting to think maybe the 10-minute downtime we are getting a few times a month is due to the stock Converge modem hanging / restarting on its own).
Yes, verify mo nalang muna sa Converge bago ka magbayad para safe 🙂
salamat barat queen, kaso tagal ng acct. no. ko hindi tulad sa pldt with-in the day malalaman mo kagad. sa kanila sunday ako nagpasa now is thursday wala pa din silang acct. no., yun lang salamat.. naiinap na nga ako almost 1 month nako naghahanap ng net na aabot sa area namin, pldt and globe is full na yung mga boxes nila, hindi kasi abot sa area namin yung mga bandle ng cheap cable and internet bundle.. kaya ito na lang ang last option ko converge.. by the way thank you
Ngayon down ang internet nang converge. No reply assistance nila as in 0. Ang nakakatawa pa, may facebook group etong converge. Bawal negative post about sa converge. Katulad nangyari sakin, nag comment lang ako sa isang post about sa gamit niyang globe na 5mbps lang daw, nag comment ako na buti ka pa nga may internet kami walang net. Boom kick agad ako sa facebook group hahhaha. Tawang tawa ako.
May martial law sa facebook group nang converge. Wla kayong karapatang magsabi nang negative feedback about sa kanila. Patay ang demokrasya sa fb group nila hhahaah
Converge line was installed in our village early part of 2017. After the installation, I tried calling their customer service to inquire, I was not able to speak to anyone after more than 15 minutes wait. I then filled up their online sign up form. That was June 2017, its January 11, 2018 now and I have not received any calls regarding the application. How do they expect to get more customers with that kind of service? Luckily my Globe fiber plan is still unlimited after my lock in period expired.
What ? Seriously. We just inquired for their service a few days ago. I mean if thats the case, id just cancel out on them. A few months is too long. We need fast internet badly. 🙁
Hi! Super informative post! Did you still retain your PLDT landline even if you switched to Converge Fiber?
Yes, we still retained our pldt landline 🙂
base sa article mo mam seems like ung mga nag install kamo is not that pro, they even made a mistake of interchanging the end connections kahit na color coded na. given that thought, you mentioned din na 300 meters lang ang free sa package pag kinulang mag dugtong cla medyo mahirap mag dugtong ng optic fibers baka dun sa part nung dugtong given na hindi ganun kagaling ung nag latag ng wire mo eh baka hindi maganda ung connection. pa test lang din baka mas mag improve pa ung connection mo. very helpful review, just bought a new house and searching for a better internet provider sana mag ok tlga to converge
Thanks for your comment 🙂 paano ko po ipatest? Tatawag ako sa converge para magrequest ng test?
Whenever I call Converge to inform them about the problems I was experiencing, they always say they will have their engineers check on their end. Then next time I call, I will ask ano yung result nung mga test nila. After checking their records, sabi nila okay naman daw, wala sila nakikitang problema… ?
Do you happen to know kung ilang days/weeks it took from the time of application to the installation?
Hi pwede po ba kami pakabet dito sa malibay pasay?
First of all, thank you so much for sharing your experience with Converge, this is one of the most detailed I have encountered so far; thank you also for continuing to post updates.
Now my question, isn’t there a system log in the router which will tell if it is has rebooted?
And the next one is, the disconnections that you are experiencing (after the inverted cable AND the undersea cable cut issues have been resolved) are they happening on wireless devices or on a laptop/desktop that is cable-wired to the router?
Thank you very much for your time.
So kami naka 50 mbps na plan, Iw as expecting na instant loading mga ganon tas low ping. Like what the comment said, IT IS A NIGHTMARE FOR GAMERS. Nagconverge ako kasi laging mataas ping ko sa pldt tipong pag may nagfacebook naglalag na agad. Pero yun, medyo disappointed kasi sa speedtest lumabalas naman 50 mbps up at down speed. D ko lang talaga matindihan yung lag. umaabot ng 1k ping ko, tapos pag may nagstream naglalag din kami. Like hello 50 mbps yan may magvideo lang kain agad yung net. Ako pa naman nagpush na magchange kami ng internet 🙁 Sana maging okay ang Converge.
Wala pong masyadong kinalaman ang internet speed sa ping. Mostly internetworked connection yan. Kaya kung kalaro mo ay globe at ikaw pldt may delay. Ang problem for gaming is majority of the connection in the PH and SEA is either PLDT or Globe na. Since si converge ay bago lang mas matagal ung transfer ng data niya with other providers.
https://www.highspeedinternet.com/resources/bandwidth-vs-latency-what-is-the-difference/
Hi, Barat Queen. If you ever plan to set up a CCTV system on your home, don’t expect anything with Converge about it.
I just found out that Converge is not good if you have a IPTV/CCTV camera system in your house. We just tried to set a CCTV/IPTV up on our home and was informed by Converge that they do not provide portforwarding for the CCTV. Portforwarding is needed for users to be able to check the CCTV when you leave the house. I wished we knew about it before decided to connect to Converge.
Thank you so much for your review. It was very detailed and really motivated me to try Converge. I used to have Sky broadband and Globe DSL but when I moved house the subdivision I was in only had PLDT DSL. I tried switching to Globe broadband (signal based) but it was practically useless – I can’t even open my yahoo email even at 3 am when one would assume no one is competing for the Globe internet signal.
Fortunately I saw a small poster at the subdivision guard house advertising Fiber X, googled it, saw a couple of news articles online about Converge but the trigger for my application is your article.
Just thought I’d share my experience:
Application: I had to go to Roxas district (Champaca St) to look for Grace Go the person who gave my husband the Fiber X flyer. I filled out an application form and provided all the requirements. I was told that the application would be submitted to Converge main office the next day and installation would be within 7 days. I was told to wait for payment advise. Note that while I was there a kid on bicycle had brought money to this person and was paying for the advance + deposit. Anyway, in my case I left and waited.
10 days later I did not hear anything from anyone so I called the Converge hotline: No application in my name. Never heard of Grace Go. I had to go through the application process online, filled out an application form and scanned everything and sent to the online agent. Fortunately, I was approved in 2 days and yes installation took place 2 days after payment OTC in BDO.
Installation: I was having lunch out with my family as it was a Sunday when the installer said they were on their way to my house to install the internet. A little advance notice wouldn’t hurt. Anyway we were desperate for internet service so we hurried home to meet the installers. They could not put nails on the concrete wall where I wanted to have the router installed so they just used adhesive tape. It fell 3 hours later and I had to call Converge to have it reinstalled since the signal was lost. Converge called my mobile phone saying installer would come back the next day. Did not come. Called again said the installer would come the next day again. Installer called my phone saying they were in Makati they could not come. Maybe the next day. Called Converge, asked for deferment of starting date since I still had no internet. Received a call from installer they are now on their way to my house. (Akala ko nasa Makati kayo?!) They fixed it. The following day, Converge technicians came again to check if everything was ok. No problem.
It’s now 3 days that I’ve been enjoying really good internet connection. No complaints on speed… and price!!!! Kudos to Converge.
On a last note: I had filed an application with PLDT PRIOR to applying with Converge. Have not heard a peep from PLDT up to now or about a month later. I had planned on pushing through with the PLDT just as a sort of a backup so glad it’s now moot.
Hope this is helpful to people who want to try Converge. And thanls so much Barat Queen for your very helpful post.
Hi I am thinking if this is a good ISP for my location here in Makati? I am eager to have a reliable provider for my online job. I will just send files, go on skype for communicating with clients and doing a lot of upload and download…
Thanks in advance
Hi, as long as you’re not going to do anything like gaming, I think it’s fine 🙂 VOIP is good based on my experience. Upload on fiber is really fast compared to our previous DSL (DSL has low upload bandwidth).
Hello Barat Queen! Thank you very much for your insightful review/experience. It is very helpful for me in planning to switch from BayanDSL. My current average download speed of only 1 Mbps gets way too slow loading webpages at times and even spontaneously disconnects/times out. Obviously, our current connection can’t support multiple devices playing You Tube! Download speeds are even lesser than 1 Mbps most of the time! Your experience made me more decisive to try Converge. I was just curious… a) if you’re still having disconnections as often as before and for how long?, and b) if after several months of use, do you still think it is better than your previous provider? Thank you very much! Have a good day!
Oh my gulay. Those BayanDSL speeds are terrible!
To answer your questions:
a. I have not noticed the disconnections lately, so parang wala na
b. yes, I think what we have right now is better mainly because our old internet connections was PLDT DSL and our current is Converge Fiber. Fiber will always be better than DSL. Also, PLDT Fibr is not available in our location, so we had no choice but to go with Converge. PLDT Fibr is also more expensive by around P400 a month ata for a similar plan.
For our family, we are very happy with Converge. We do lots of YouTube, downloading (torrents), web surfing, Netflix, and the usual FB, Viber, etc… But there are people who complain that gaming is very bad on Converge. We don’t game so I don’t have any experience with that, but for what we do on the internet, Converge is pretty good for our needs. 🙂
Hi Ms Barat Queen,
Bakit po kaya samin antagal ng installation? We paid for the initial payment on 14-Feb pero til now wala pa din dumating to install… Nagfollow up na kame sa agent namin who told us to just wait. Its been 7 days already.. ???
From Sta Mesa din po kami.. ?
Medyo matagal na nga… baka natagalan dahil sa long weekend, nag bakasyon mga installer di pa bumabalik, and then natambakan sila ng trabaho pagbalik… it’s not an excuse pero feeling ko baka ganun. Follow up mo nalang ulit 🙂
Hayst… tawagan ko na lang ulet si agent… thanks po ?
Just had a word from our agent po.,
“Pacenxa na po… nakakagulo kasi ang contractor kaya natatagalan.. lagi po ako nag pafollow up sa team leader ko… kung gusto nio po tawag po kau sa hotline”
“Intay lang po Makakabit din po yan”
Ano po bang best time tumawag sa hotline nila? Since Monday pa po ako tumatawag kaso 25 mins na wala pa din sumasagot. Around 8:30am or 9am ako tumatawag ??
Planning to get converge anyday this month of March. Many thanks barat queen? Will be following for more updates from u
After reading this review, I highly considered Converge ICT. But to my dismay, no bridging of the modem and they don’t offer Static IP for residential. My network is more than internet access, it contains clients that talk to each other and a NAS. Also after moving to the Philippines, my father in Chicago still needs my help with fixing his computer using TeamViewer. Converge made it adamantly clear that I cannot use my 2 Netgear R7000’s on Converge.
Thank you for this updated blog post. Excited for Converge na makabit sa house namin. After ilang taon na paghihintay e finally magkakaroon na din sa amin. Woohoo!
Hello,
Galing ako converge knina lang..then sbi nila me promo sila na free installation (2,500) since me existing net kme (PLDT)..then ung first 6months dw is 50% off so P750 nlng ..nawindang ako prang gsto ko na mgavail agad knina..totoo b to ?
ask ko dn kng me Cellphone # hotline b cla kse eventually maaalis na tel nmin pg ngpalit kme .thanks
Hello! Great review!
I was just surfing the net and saw your review on ConvergeICT. I was already thinking of switching to them from PLDT MyDSL since neverending na ang issues ko sa kanila. Recently muntik na kaming ma budol budol so we wanted to terminate our service and switch to another.
I’m living in Taguig and curious ako about their speed here in my area. Would you have any idea on the list of areas they cover?
Keep doing the updates! It really helps!
Hi maam. Ask ko lang po sana kung paano yung ginawa mo sa PLDT connection nyo? Need pa ba talaga ipa-terminate formally? Paano? Btw, wala na kami sa lock-in period. Thanks in advance.
Hi maam. Ask ko lang po sana kung paano yung ginawa mo sa PLDT connection nyo? Need pa ba talaga ipa-terminate formally? Paano? Btw, wala na kami sa lock-in period. Thanks in advance.
Yes, kailangan ipa terminate formally. Tawag ka sa pldt hotline para mag inquire. Sa pagkaalala ko kailangan ata pumunta sa pldt center.
Ohh. Pwede po bang malaman maam kung paano yung process ng pagpapa-terminate kung naaalala nyo pa? Tsaka kung may babayaran ba or wala at gano katagal. Yung mga kaklase ko kasi di na sila nagpaterminate formally. Talagang inistop lang nila paggamit ng connection ng PLDT nung nagpalit sila ng ISP. And wala naman daw sila naging problema. Alam kong di na ko sisingilin ng PLDT since tapos na lock-in period namin kung ganun, pero medyo napaparanoid pa rin ako kung bigla-bigla ko na lang di gagamitin yun without them knowing na nagpalit na pala ako.
You need to tell them so they’ll stop billing you. Pag di nila alam na ayaw mo na, syempre tatakbo pa din billing nila sayo and it will be a legit charge. Lalaki utang mo sa kanila. Iwas ka nalang sa problema, just inform them. Sorry di ko na maalala yung ecact procedure.
Thanks for well-detailed review. Now, kumbinsido na ako magpalit ng ISP. Dun sa torrent issue, ok na ba sya? Dati nung broadband pa gamit ko, may tweak akong gingawa sa torrent app para maging stable at mabilis ang pagdownload 🙂
Hi Keru, what tweak did you do? 🙂 To answer your question, yes, it still cycles torrent speed.
Hi Barat Queen,
Ask ko lang sana recent update sa converge nio kng still mabilis pa dn or me mga problems pa b na eencounter ?
balak ko na kse mgswitch soon ..thanks
Sa surfing, minsan napansin ko parang bumagal ng konti… pero not sure if it’s just my gadgets that are causing the slow browsing or kung Converge talaga. Pero when torrenting, mabilis naman except for the cycling, madalas umaabot 2.0 MB/s pa nga or higher torrent download speeds.
sa bahay po nmen kse is Smartphones lang nman nka konek ..wla naman po laptop or pc ..and hndi dn kme ngddload ng torrents ..what would u suggest mam?
Urgh! We have the same issue! Since yesterday, We don’t have Internet Connection for the whole day. I was waiting for it to comeback. But then, Still no connection! I message them already about this issue. Gusto ko tuloy i check yung wirings sa loob nito kung tama pinaggagawa ng tatlong technician kung tama ba sila. Hayst. Pero 1 day na kasi, Baka same din na tamaan or something yung wire ‘ko. Kagigil lang. Nag load na naman ako kanina para makapag surf. Expected ko di na ko mag loload dahil may CONVERGE FIBER X na. Kaya lang, Nakaka Dissapoint. Sa totoo lang. 2X na kasi ‘to nangyari. Gigil nila si ako.
Hi there. My gamer son just paid deposit for this isp. Hope the negative feedback about the bad gaming experience doesnt hold for him. Our isp right now is sky and it has been a frustrating experience the last few mmonths regarding signal. Hope we didnt made a bad desicion. Lets see. I shall be following u and post about our experience too when their service is installed. Thanx a lot for ur blog. Keep it up!
Hello! Any updates on gaming with Converge?
Hi Mam
Sa bahay po nmen kse is Smartphones lang nman nka konek ..wla naman po laptop or pc ..and hndi dn kme ngddload ng torrents ..what would u suggest mam?
Personally nix having an internet connection nwadays is not a luxury anymore. Hwever kung the barest connection lng hanap mo i would suggest prepaid ng globe at home, maayos na rn dw sya sabi ng cousin ko at huawei pa ang modem nya, pero nothing beats a wired connection if oneday u may think to upgrade on ur gadgets. Shop around advice me.
thanks po
..ng try na kse kmi globe date ..pangit po connection sa area namen
Hi again nix. Consider nlng converge if availble sa area nyo, you wnt regret it. Think of it as future proofing your internet needs someday, ksi khit na puro smartphones lng gamit nyo today, who knows , bka bukas may computer ka na, im sure u have a smart tv nman which u could connect to converge. Lot of options u know.
Noted sir Wilfredo
salamat po
btw San Fernando Pampanga area po kme
Good afternoon, this is Mae, and I am a Sales Agent from Converge if ang Area niyo po is Metro Manila Area kindly message me here if Interested po kayo with our Product . Thank you so much =)
Good afternoon, this is Mae, and I am a Sales Agent from Converge if ang Area niyo po is Metro Manila Area kindly message me here if Interested po kayo with our Product . Thank you so much =)
kindly leave your contact info so i could inquire miss may
Hi richard! This is May 🙂 you can get in touch with via 0925 736 7305 or [email protected] 🙂
Hi May, ano yung contact number mo? Thanks.
Hi po. How is Converge at this point? I’m planning to go home-based and thinking of a good internet connection I can use. Thanks.
Hello,
So , I started using converge 2 weeks ago. So far its been really BAD. i don’t do downloads mostly streaming . I enjoy watching korean drama and some other korean reality show. I usually watch them around 10pm to 4am and this connection is really bad at those hours. It always buffers kahit 1 lang naka open na site. Has anyone experienced this??? i called them almost everyday na 3 technician went to my house and just did configuration pero its still happening. I have no idea what to do anymore. 🙁
Hi 🙂
Have you checked the internet speed on YouTube, Netflix, etc?
For pirate streaming sites, my experience is they are really slow. Buffering talaga. It might be those sites lang.
If you are experiencing slow internet on all services (YouTube, Netflix, regular web surfing, etc) then it’s a Converge problem. But if the problems are only limited to certain streaming sites, most probably it’s those streaming sites that have a problem.
Hope that helps narrow down your issue so you know which is causing it 🙂
Hi! Our household has been using Converge FiberX 1500 since 10 days ago and so far we are all happy with YouTube and streaming. I’ve been using the VIU app when streaming and it doesn’t buffer at all. When using YouTube, the videos automatically downloads in HD. So far, so good!
I agree with KarenMNL, check other streaming services or other websites if its slow then problem is with Converge probably. So far, downloads speeds are always around 20-25 mpbs when I check. I really hope your problem will be resolved soon!
@KarenMNL: Thank you so much for your post. You gave me the push to take a chance on Converge! ? It also gave me an overview of the installation process, especially on what to watch out for. As compared to your experience, the installation crew that came was courteous and asked permission to come inside and look around. They even removed their shoes upon entering the house. They also didn’t mention the length of the cable they used in connecting to the node nearest our house. So, I’m not sure of any “official” additional charges for it. So far, we’re satisfied with Converge! ?
Hi! WHAT’S YOUR LOCATION PO? i THINK THE STABILITY OF THE CONNECTION DEPENDS ON WHERE YOU LIVE. i’VE BEEN SEARCHING FOR SOME REVIEWS AND THIS HELPED ME A BIT. THANK YOU PO. PLEASE KEEP US UPDATED PA.
Hello, Ivy 🙂 We’re in Sta Mesa, Manila
Hi! WHAT’S YOUR LOCATION PO? i THINK THE STABILITY OF THE CONNECTION DEPENDS ON WHERE YOU LIVE. i’VE BEEN SEARCHING FOR SOME REVIEWS AND THIS HELPED ME A BIT. THANK YOU PO. PLEASE KEEP US UPDATED PA.
Hi, I’m located in Bagumbayan, Quezon City near Eastwood, near QC-Pasig border ?
I almost went with Converge after reading your experience. But 24 month lock-in and no way to bridge mode the modem to my own router made me step away. But still looks less expensive than the Globe Fiber I ended up deciding on. I was offered a no-cap deal with no lock-up as long as I paid for the modem up front.
From your review it seems if you don’t care about having any special function other than accessing the internet, Converge still seems like the way to go.
Whoa, this is still updated? Good job OP! Have a meme: https://9gag.com/gag/aoNRXWw
Na-curious ako sa latest update mo because of the “updates to windows”. 7 or 10?
Also medyo stay away na ako sa Chrome lakas kumain RAM, mas matakaw pa sa pusa naming di nabubusog.
As with the internet, sana nga talaga dumating na sila dito. YUng mga agents ng Globe medyo napapadalas marketing nila for new stuff kasi consistent kami sa billing na on-time. Not that I don’t like the offers, madalas kasi, paasa, kasi di naman available sa area namin (for wired connections). Maganda sana kung meron na dito para unli na talaga lahat, kasi ang laki na ng patches ng League of Legends, at least may isa akong internet for games, isa naman for browsing, YouTube and downloads.
Medyo too late na nga lang kasi may kinagat na kami for unli data purposes: prepaid globe wifi. Yung tipong lo-load-an lang yun kapag kelangan mag DL or patch ng stuff, habang nanonood si mama ng Netflix.
“I came to find copper, but I have found gold.”
ano pong speed available sa prepaid globe wifi?
Hi donna. Sa globe home prepaid wifi, dapat may lte connection ang area nyo. Im using mines sa bulacan, where we get consistent speeds of 20-25dl, 20 ul. Pero pg dto ko ginamit sa manila, hirap ako sumagap ng signal. So depende sa area nyo, check mo sa globe kung may lte ang area nyo n how strong.
Generally, dto sa mmla, where we have a big concentration of d population, going wireless is a hit or miss affair, ur better off with a wired connection.
Also this: https://9gag.com/gag/aV3Kr7K
Hi! wala naman problem sa converge billing? wala bang hidden charges? Thank you!
Is it worth the switch?
Hi,
This review will help me since I am still deciding whether to change my internet from SKY to CONVERGE. I want to ask what is your location cuz the internet speed from CONVERGE might be also affecting your internet speed. I am from Manila and hoping that they have a good signal in my location
Thank you very much.
Hi, my location is in sta mesa
Appreciate so much for this Miss Karen.
But would like to ask ( or to anyone ) how is it with VPN?
Is it the normal (scheduled) download every midnight?
Thanks again and God Bless!!
Palitan ko na din yung PLDT DSL ko ng Converge Fiber X.
PLDT is always saying … “WALA NA PONG SLOT SA LUGAR NYO for PLDT Fiber!.. RE-APPLY NA LANG KAYO AFTER FEW MONTHS”.
June 2017 pa ako nag-aabang pero yung mga kapitbahay naming nag-apply nuon lang Jan 2018, nakabitan…. asar talaga!
… My place is Bry. Paligsahn, QC… Malapit kami sa Fisher Mall.
Fiber na kami, kahapon lang na-install on 21 June 2018 at Paligsahan, QC: here’s comparison with our two existing ISP:
PLDT DSL Plan 1699 5 mbps:
download: 1.05 upload: 0.77
Converge FiberX Plan 1500 25 mbps:
download: 26.5 upload: 23.4
Kung DSL ka lipat ka ng kahit anong Fiber Plan, mura na, mabilis pa.
I suggest Converge, kasi siya yung pinaka-mura at walang cap.
Fiber na kami, kahapon lang na-install on 21 June 2018 at Paligsahan, QC: here’s comparison with our two existing ISP:
PLDT DSL Plan 1699 5 mbps:
download: 1.05 upload: 0.77
Converge FiberX Plan 1500 25 mbps:
download: 26.5 upload: 23.4
Kung DSL ka, lipat ka ng kahit anong Fiber Plan, mura na, mabilis pa.
I suggest Converge, kasi siya yung pinaka mura at walang cap.
Wow, thank you very much for the helpful info! 🙂
Wow, nice upload. Not often you’ll find the upload match that close to the download speed. On my 20mbps Globe I’m getting 30 down and only 7 up. For gaming that should be better having a faster upload, down doesn’t matter as much.
Hi all! I have a problem with hackers able to get inside my account. There r 4 actually! Ive relayed my problem to converge, still waiting for solutions frm them. Has any of u experienced this? Is there a way to change their user name/ pw? It is so easy to access their modem kasi of their default admin access. Accdg to converge, it isnt possible daw to change it. Any advise? Thanx
Wow this was a very detailed and updated review. Thanks for this, this was extremely helpful. Still haven’t decided if I’m going to move to converge or just upgrade to PLDT fiber though since everyone says that it’s bad with gaming. All of us are gamers(various types from candy crusher gamers to mmorpg) sa bahay but I’m also going to use it for online work din sana but if there’s downtime issues din madalas parang alanganin to use it for work. Still need to investigatr more. I hear bumabagal din connection of fiber when it rains? May truth ba dun?
Thanks again for the post.
Nice update
iba ung itsura nung Huawei modem/router namen and ung green ung nkkta ko nka connect .mali b sya nun?
and ..ilan meters away lang mabagal na sya ?
Oh c’mon…this was outrageously dedicated!
Thanks for the review! I came here because I was looking for some info on the router that they give out. Not really gotten that info here but still some good info!
Hi mark, wiilliea here. Converge has two brands of modem/router. One is the fiberhome modem w/c ms karen has shown us in this blog, and which is the one i am also using. The ogher one is a huawei modem/router. You cant choose which one you want to be installed becuz accdg to their installers, the terminal boxes installed in your area determines which of the two modem will be installed in your house. They are chinese modems, ive tried searching the net for anything about the fiberhome modem but just found only their company profile. As for huawei, i dnt know which model it is.
Ive got mine installed last 4 mo ago and i can vouch for all the great reviews u are getting here, absolutly great speed in just about everything, and their service is good as ms karen has said. My only concern is u cant change their UN/PW, the one tbat allows u to access their admin, their defualt UN/PW is so easy to guess by hackers. The only way around this is to use their blocker. I should know cuz it has happened to me, contacted converge about it n was advised to the blocker. U can change the ssid/ pw however.
Maliban doon, all is just great. My son who is a consumate gamer has no complains anymore n im puzzled why i read so many complains about gaming here. I guess that must be location related. Im frm malate so we must be lucky here.
So my advise? Except for a few concerns which are fixable, go ahead, go for it, im sure it’ll make your day! Cheers!
Great review! Very detailed! This review actually encouraged me to sign up for Converge when I found out it was already available in our area (Las Pinas City).
My personal experience with Converge:
Application process – http://madramangpinay.blogspot.com/2018/02/converge-application-process.html
Review – http://madramangpinay.blogspot.com/2018/02/review-of-converge-fiberx-1500-and.html
This is a really helpful article. With free automatic updates too! ? im thinking of switching to a new isp after my contract with pldt, ive been to bayantel to globe to pldt so converge is my only option. keep is posted! and thanks for this article!
Just a survey: Is anyone having connection problems with Converge now?
Connection problems started just today, about 4pm. I’ve tried turning the modem on and off but problem’s still the same – PON light is green but blinking. I tried to Call Customer Service to no avail but voice recording says they are “experiencing a massive outage” so there are likely many customers calling. It irritates me that there isn’t even an update on their FB page and I can’t get through the phone lines.
Gusto ko dn i try converge,ok ky? Mhilig akong mag downlod s torrent en watching s you tube. Di ky aq magsisi if lipat aq sa converge. Slmat sa mag aadvice.
Hi!
How has the experience for July-August 2018 so far? 🙂
Thanks! And appreciate the updates; this really helps me since I’ll be switching in a few days.
Hi, so far, ok naman. I’ve been using it for watching YouTube, downloading, etc… There are a few times na parang bumabagal pero it only lasts a few mins tapos ok na ulit.
I’ve experienced some kind of problem but I’m not sure if it’s the modem that’s the problem or my gadgets. For my ipad, sometimes it gets “no internet” and then to fix it, I have to Forget Network and then connect again tapos that fixes it for a while and then it happens again after a few weeks. This also happens with my sister’s laptop.
Hi Ms. Karen, from your application sa Converge ICT, ilang days po bago ininstall yung internet niyo? Thank you.
Hi, from the start of the application process, I can’t remember exactly, but about 1 week siguro. Kasi may back and forth emailing, send send pa ng requirements, check pa nila if may available sa area. Once ok na yun lahat, next day nag install na sila.
Hi! Thanks for the post, the updates and your replies! You’re a great help!
. We have same issue, please keep on updating, Thank you!
Hi. May rebate po ba kayo natatanggap if may araw na wala kayong internet connection?
regarding torrents, it’s all about the quality of the torrent you’re downloading. remember that you download these files not from a website but from other computers who are “seeding” them. with that in mind, the quality of THEIR upload speeds will come into play. also, how many of them there are.
even if you have a 100Mbps connection and you’re trying to download a file with only one seeder and that seeder has an upload speed of less than 1Mbps because he’s using DSL (PLDT), that’s all you’re gonna get.
Thank you for your reminder 🙂 I think most people who are tech savvy enough to torrent already understand the concept of peer to peer sharing, and that poor seeds make for problematic downloads. I don’t really think people are confusing this with the ISP’s performance.
The usually torrented stuff are obviously popular and would very likely have many seeds.
ano po ba dapat gawin kapag blinking yung pon?
Call Converge tech support to fix it 🙂
For almost a year I’ve been so interested in Converge since I find their services so cheap and fast unlike PLDT. But if there are recurring problems like those mentioned in the article I think I wont go converge anymore.
I think it’s ok to pay an additional amount of money for your internet than to experience these problems. I’ve been a PLDT subscriber ever since and there are no problems like these. There are times that my I will have no internet but for a year it happens 2-3 times. But with converge? and this happened every week I think they need more improvement before I jump into their services.
So thank you for this article this is really an eye opener. I would stay in PLDT and just pay additional amount than to experience sudden lost of internet connection.
Hi Politicus, the outage isn’t that bad. It lasts around 10 mins and usually happens past midnight. My friend who has PLDT Fibr does not have internet right now for almost a month. He calls PLDT almost every day but they still can’t fix it. Apparently, there is a major outage for their area (Mandaluyong). With Converge, at least I have internet and outages do not last weeks. Converge responds right away for outages unlike PLDT.
Hi politicus.me. i dnt think u should judge urself out by what u read here. I have been a happy user for the last 5 mo, n i must say i havent experienced the outages SOME people r xperiencing here. My area is in malate, manila. Sure, i do xperience slowing down of the net once in a while, but which network doesnt? So much for the state of our internet ha. My sis who is on pldt suffers more on slowdowns than i do, and she is paying more than my 1.5k a month. My son plays a lot of games via the net with no prblem while we watch netflix, or youtube or any activities on the net, which i cant do when we were using sky before.
My take on the issues here? Maybe its an area related issue, i dont know, so my advice is to sek out people who might have converge in ur area and ask them for any issues they might have, then thats the ti e u can decide which may be best for u.
Good luch!
hi, been planning to apply. We are more in gaming. what are your thoughts?
nag pakabit ako ng converge 5mbps lang hindi ko pa ginagamit ah nag check plang ako ng ping using cmd palageng request time out hindi tuloy tuloy ang ping nia lag din sa gaming sobra. hindi sia sulit mula na ilagay noon aug 31 2018 mabagal na until mag 8days plang nka connect mabagal na.sobra poor internet connection gusto lang ata tlaga na mag upgrade ako sa ibang package nila..converge apalit pampanga.
nag pakabit ako ng converge 5mbps lang hindi ko pa ginagamit ah nag check plang ako ng ping using cmd palageng request time out hindi tuloy tuloy ang ping nia lag din sa gaming sobra. hindi sia sulit mula na ilagay noon aug 31 2018 mabagal na until mag 8days plang nka connect mabagal na.sobra poor internet connection gusto lang ata tlaga na mag upgrade ako sa ibang package nila..converge apalit pampanga.
We’re with Converge na din!!! Sayang I wasn’t able to read blogs and forums about this before, but so far ok naman si Converge. I recently launched my own blog and I blogged about them, too! Here’s our experience with Converge: http://whenaiblog.com/review/converge/
Frustrating feedback lang as of today, yung kapatid ko nag apply din with them last Aug 23 (he moved out na kasi to get his own unit). Sept 3 dumating yung email na mag pay sya, etc. He paid on that same day. Until today, di pa sya nakakabitan and last week, hiningan sya nung installers ng additional 1k to which he declined kasi nasa email na hindi magaabot ng money to agents and installers. Fast forward to today, he went to Converge office in C5. After a long wait, biglang sinabihan sya na hindi sya makakabitan kasi overspan daw. WHAT??!! He should’ve been informed bago pa sya nagbayad dba? Waste of time lang coz if he applied with another provider, may internet na sana sya by now! 🙁
So anyway, kaya ako naghanap ng other feedback about Converge and I found this very detailed review. Great job, and thanks!!! 🙂
UPDATE! Getting problems with Converge for the past couple of weeks 🙁 Sobrang dalas na mag offline. Please read the post update dated Sept. 27, 2018.
Hello! Thanks a lot for this blog! Apparently, marami rin kaming pinagdaanan sa Converge bago naikabit kanina (sa wakas!).
Second application na tong ngayon. Fail yung una, medyo matagal din bago nag-email sa amin na pwede nang magbayad. Syempre, nagbayad naman ako agad. After 2 days, may dumating naman na installer, pero nasa labas na sila nung tumawag, hindi nagpasabi nang mas maaga. Aalis pa naman sana ko nun, hindi na rin ako nakaalis pero hindi rin naman naikabit. Wala kasing conduit yung sa amin. Copper pa yung gamit at kailangan hatakin yung copper cable para mapalitan nung fiber. Ayaw gawin nung installer na nagpunta sa amin, kahit pinipilit ko dahil nga ginawa dun sa dalawang katabing bahay namin. So umalis sila. Pinatanggal pa rin muna nila yung PLDT kasi baka raw magka-conflict. Well, talaga naman magpapaputol na ko nun kaya nagpa-disconnect din ako two days after. Nag-offer naman na iiwan yung wire para maipagawa namin sa electrician namin pero sabi ng agent namin wag na lang iwan at magpapapunta na lang ng ibang installer. “Tamad” lang daw siguro yung natapat sa amin. So ganun nga ginawa namin. Naghintay ulit kami. After siguro mga two weeks, may tumawag ulit, nasa labas na raw ng bahay namin. Eh wala kami dun dahil may pasok. Sabi ko bumalik na lang ng 2pm, manggagaling daw silang Major Dizon un. Pumayag na ko na iwanan na lang nila yung fiber cable para lang maikabit na. Pinaghanap ko pa yung kapatid ko at pinaghintay sa kanila sa bahay para kuhanin yung cable pero hindi sila bumalik. Hanggang sa wala na ulit bumalik sa amin, o tumawag kaya napilitan kami mag-refund na lang. Sa palagay ko may kinalaman din dito yung sales agent kung magaling sila mag-followup eh. Sadly, natapat kami sa hindi maayos at mukhang binlock na ko sa phone nya kakatanong ko ng updates araw-araw. Tumatawag din ako sa hotline pero dalawang beses lang kasi lagi akong natatapat sa walang kagana-ganang kausap, yung tipong parang pilit na pilit lang sila sa trabaho. Sabi ko nga, mabagal man ang internet connection ng PLDT, maaayos naman ang nasa customer service nila. May respeto at nagso-sorry sa inconvenience.
Ayun nga, we had to request for refund kasi wala nang bumalik na installer sa bahay. Pero it would take 15 days to a month daw bago maibalik yung binayad ko. Sept 18 kami nag-request, awa ng Diyos, wala pa rin paramdam hanggang ngayon.
So nung Saturday, we filed another application. Sa pangalan ko na this time since ongoing pa nga yung process ng refund sa una. I received an email yesterday na pwede nang magbayad. So I made a payment thru BPI Online Transfer. Oo, naglabas ulit ako ng 4k para lang makabitan na kami. Received feedback from SFO yesterday as well (siguro after 2 hours lang). Then today, tumawag na yung installer na on the way na raw sila. Apparently, walang tao sa bahay dahil workday. Buti na lang walang pasok yung kapatid ko na nakatira nearby. Hinintay naman nila. Una kong tinanong sa kanila kung pwede bang sila na lang ang maghatak ng cable kesa tumawag pa kami ng electrician, baka magkamali pa ng kabit. Nung una ayaw pa, di raw nila ginagawa talaga yun. Tapos tumawag ulit ako maya-maya to check kung andun na yung kapatid ko, tinanong ko sya ulit. Sabi nya, gagawan nya na lang ng paraan para maikabit na at hindi na magpabalik-balik pa. After ilang minutes na nag-try sila, ayun, tumawag ulit ako at sabi nga sila na nga lang daw ang gagawa. Pinauwi ko na yung asawa ko from work para mabantayan at macheck kung okay na. I think it took them mga 2 hours din. Tapos okay na. Nag-abot na lang ng tip yung asawa ko para sa paghahatak, pang-lunch ba, hehe. So far mabilis naman daw. Malalaman ko mamaya pag-uwi ko, makapag-download ng movies sa Netflix. Hahaha
Isa’t kalahating buwan kaming walang internet. Puro mobile data lang. Sana sulit lahat ng stress na dinanas namin dahil sa kanila. I am reviving my blog and hopefully I can share this to everyone din. Maraming may gustong mag-Converge dahil sa sobrang bagal or as in walang connection sa PLDT.
Wow, ang dami ngang pinagdaanan! Please update, okay na? 🙂
So far, right now, I’m having some problems with my Converge connection. Nagdidisconnect minsan. Pero feeling ko baka yung free modem nila malapit na bumigay.
Follow up po from my previous comment. Okay sya sa gaming! Nakakapag stream ako ng games 1080p 60fps. 100mbps plan ko. Nag aantay ako ng update about sa router na gaming, ayun ang natagalan. 3 weeks na ngayon. follow up ko sa agent ko.
Iba ang nakakapag stream ng game sa naglalaro ng game. Moot.
ano? if kaya mag stream bakit hindi kaya makapag laro? we have facebook channel if you want to see… our most recent streams are 1080p 60fps. Moot. it seems you dont understand gaming and streaming. 🙂
Nakakatawa naman yung mga pinaggagawa ng converge , tulad ng baliktad daw ang SC connector na dapat blue ang nakalagay sa PON haha. try mo PLDT fiber incase na available sa area nyu madam. 300 mtrs lng limit ng converge mula sa box. pero sa pldt 1150 mtrs. at no cash out. matgal na ako installer sa pldt kaya alam ko na mga kalakaran nila. sa pldt din ang main line ng converge kaya lagi nag dadown ang connection ng converge
sa totoo lang maayus at maganda naman connection sa DSL pldt. yun nga lng may mga installer na sumasideline.
example
kung naka 20 mbps ka at 2899 ang binabayaran mo at merun isa pang kapitbahay ang gusto magkainternet. kayang gawin ng installer na itap ang line mo papunta sa kapitbahay mo. so ang result mahahati ang speed mo at yung kapit bahay mo magbabayad na lng monthly sa installer sa mababang presyo. d natin maiiwasan ang mga ganitong bagay. kaya kami ang naglilinis ng cabinet at tinatanggal ang mga NAKED kung tawagin sa company namin. pero sa Fiber d pwede ang ganun. Basta kung magpapakabit kyu ng fiber i treat nyu sana lagi ng maayus ang installer at bigyan ng tip para d kayu putulan ng internet. dahil maselan ang fiber sobra ding maraming kesyo sa installation dapat secure ang cable. kung may mga violation tulad ng. no pole, over span, for conduit wiring, passing private property etc. makipag areglo na lng kayu sa installer para mabilis ang installation yun lng po
Sir installer ba kayo ng pldt? Pwede bako magpatulong sainyo pra sa fiber connection?
Sir installer ba kayo ng pldt? Pwede bako magpatulong sainyo pra sa fiber connection? Hirap ngayon pakabit
hi Karen! Question.. did converge manage to change your modem/router to a bigger one? How’s your connection afterwards?
mine kasi, they deactivated my line sometime in July and called me that in order o reactivate the bigger router must be installed daw as they undergo improvements blah blah daw. So obviously with no choice pumayag naman ako. However, eventually after that fateful day napadalas na ang downtime at today almost 1 month ng nasa 0.5 mbps ang DL speed ko. wala pa sa promise nilang “30% min speed of 80% service reliability”. Been trying to communicate with them for a month na rin pero hanggang email exchange lang wala man lang maipadalang technician dito sa bahay to physically inspect. I’ve been on converge since Feb 2017 never thought na pag-iisipan kong magpacut ng line at lumipat ng ibang ISP until lately dahil hassle na talaga.
I’ve been getting a lot of “Resolving host” issues, pero refresh ng refresh lang, it connects naman after a few seconds. Called Converge to complain about it, and they did some tests. They emailed and this is what they said 🙁
“We received an update from our network team and as per checking your modem’s temperature was monitored high, possibly the connection hang-up. Please advise to turn off the modem for about 10-15 minutes to cool down and test it again. Please keep us posted.”
I want to request for a modem change. I’m still using the original modem. We didn’t have any problems with this modem when we first got it.. I don’t know, maybe it got dusty inside after all this time, and that’s why it gets hot a lot. I want to open it up and clean it but I’m sure that will void the warranty. I’ll try calling them again, kasi kung sa turn off to cool down for 15 minutes, aba, ano yan, 5x a day ko gagawin yan??? That’s not practical.
my gawd! you can’t even reach ’em landline, is always dang busy! and their website can’t even be reach? how’s tat been tryin; to reach em for days to no avail. what the eF talaga! grrrrr!
Converge is at the point wherein PLDT can have a run for their money. Unfortunately, their customer service isn’t at par like PLDT. I’ve asked numerous times through email for a electronic copy of my billing statement and received it only once but only after pestering their accounting for it. They do happen to have the gall to send me text messages as well to remind me of my impending bill. To which I find the messages as a form of harassment as they do not check their records prior to sending the messages out. No courtesy and no accountability when you ask them for rectifying such basic professionalism.
PLDT’s customer service is not that great right now. I’m not sure but I heard they are sort of starting from scratch for their customer service reps, as in first batch of trainees ata. Remember they have the contracting problems and probably let go of all their old agents.
I’ve blogged about the difficulty of reaching PLDT here: http://www.karenmnl.com/day-16-pldt-fibr-down/
Also, I tried calling PLDT last week to complain about our Caller ID unit, but I couldn’t get hold of an agent, nakakainis! We have a service request for another issue (lots of static on the line), and I just keep ending up at that point in the interactive voice response system where it just tells me that “your current service request is being worked on” or something, then “goodbye”. I’m like, WAIT! I want to file another service request! Pero wala, binabagsakan ako ng PLDT phone system 🙁 Wala mana lang “if you have another issue, press 2”. Talagang lahat ginagawa nila to prevent you from reaching an actual agent, grrrr…. I get it, sobrang limited ang available agents nila, pero grrrrrr…..
As for Converge, sorry to hear about the bad experience you had. Their agents are not the most sophisticated, to put it mildly. It’s also becoming more difficult to reach agents, however, I’ve had some luck when calling during off-peak hours, like late at night, early in the morning, or during the afternoon lull. At least I am able to speak to a person, unlike PLDT.
Hello! My name is Nes and I’m an agent for Converge. If you have inquiries and would like to apply for converge you can get in touch with me via [email protected] or 0933 473 7690.
Hi! Any current updates on your experience with Converge? Thank you. 🙂
Converge had an outage last November 2.. I’ll try to blog about it. It was so frustrating. So far, not really happy with Converge lately. Choppy yung internet. I don’t know if it’s them or if the free modem they gave us needs to be changed already. We have frequent disconnections of about 1-3 minutes – we’re still connected to wifi, but there is no internet.
Dati puwede pang pagtiyagaan because it’s not that frequent. Now, it’s becoming more frequent. And then every time I call them, even at 2am, waiting time exceeds one hour, and they always have an advisory that they have an outage somewhere.
Anyway, I know they are having some problems on their end, maybe they expanded too soon, too many customers and they are having difficulty handling all of them. On the other hand, some of my disconnection problems could also be because of the modem, which they still do not want to replace. I don’t want to do anything with the modem because it might void the warranty and they might charge us for it.
Also, I recently started playing Ragnarok Mobile, and honestly, Converge’s internet is so bad that I just switched to using mobile internet. Definitely not for mmorpg gaming. For YouTube YouTube, Facebook, blogging, web surfing, Converge is fine, the problems are not that noticeable. But this past long November 1 holiday, Converge’s internet was so problematic, and worse was they had no crew to work on outages that happened at night. Sa umaga pa daw, 10am pa papasok mga crew nila. 🙁
Bakit minsan nawawalan ng connection 1and1/2 day , tambo area paranaque .. please assits or notified us … thankyou…
saan area sa tambo?
Mag PLDT Fibr nalang pala ako XD
Sa tropa ko sa Ireneville ng Parañaque, 20Mbps yung inapply nilang speed pero 25 yung download at 50-60Mbps yung upload speed(according to speedtest.net)
Kainggit fre XD Ngayon naglalatag palang sila ng connection para sa PLDT Fibr pero 3 days na, nakasabit parin sa poste yung malaking fibr. Meaning, 3 araw na nilang silang hindi nag continue sa paglatag. Siguro iniintay yung go signal ng connection para sa fibr.
Can someone give a working hotline?, the answering machine always say they’re engage but i took 30 minutes on waiting and yet no ones assisting. Its my 4th day of no internet service and it’s getting into my nerves.
PS.
I’m sorry, I just want to vent out my disappointment
So, naging available na ang lugar namin nung na check ko sa website nila.
Kahapon lang ako nag apply sa website.
Mga ilang araw kaya ang process nun? “New” parin ang status ko hehe
“Scheduled for installation” na yung sa amin. Na-eexcite ako <3
Yay! 🙂
Hi Karen MNL,
Your Converge is located in which area?
Are you still encountering the same slow down/offline problem recently?
Please advise.
Thanks!
Hi 🙂 I think switching to a better wifi router (Asus) really helped with that. So far, I’m happy with the internet connection. We still experience some disconnections but it’s very rare now. Sometimes I just restart both the Converge modem and the Asus router and internet is back.
Web browsing is sometimes not as fast as I want, but I don’t know if that’s a problem with the website, my old gadget or Converge. However, torrent downloads are very, very fast! I also watch a lot of Netflix, YouTube, HOOQ and I don’t notice any problems there 🙂
Hindi talaga pwedeng pang gaming yung Converge ICT.
Everytime na naglalaro ako ng VRCHAT, Mawawalan ako ng internet for like 10-15 mins. Nakakapaglaro lang ako ng mga 15-30 mins tas biglang mawawalan ako ng internet.
Tingin ko may limit yung bandwidth consumption kaya ganun. Nakita ko din sa post ng iba na hindi sila makapag stream sa twitch dahil nawawalan din sila ng internet.
usually for torrents speed will vary since it depends on seeders so you won’t really expect for it to be blazing fast. I just got my Converge last month and encountered some issues. I bought a better router tho because their routers are not configurable and at the same time it can’t reach downstairs unlike sa mga modem na pinoprovide ng other ISPs. I’ve seen terrible reviews sa facebook nila.. mejo sinindak ko cla na nag blog ako about my recent application (HAHAHA) kasi nag down ung internet nmin 3 days before, on and after the elections. Not sure if it has something to do with the major event.. tas pawala wala internet nmin a week before that..Not sure if nasindak cla pero so far swabe na ung connection nmin..
Okay nmn sya sa gaming, ewan ko kung dhl sa router na binili ko ung low ping ko pag nag lalaro..So I guess it is something to consider if you’ll be gaming..
from what I can see. FOR ME. PLDT FIBER IS STILL BETTER IN TERMS OF STABILITY AND CONSISTENCY. DEPENDE TALAGA SA AREA MO. SO YOU MUST FIRST STUDY YOUR AREA.
@Miel
Me, too. I noticed an improvement when we bought a separate wifi router that has good specs for our needs.
https://www.karenmnl.com/updated-converge-internet-review-using-new-router/
As for torrent speeds, yes, it depends on how many seeders there are. But, the torrents I get have thousands of seeders. Also, I was able to compare recently when I was downloading a *very popular* torrent on Monday mornings 😀 Sobrang bagal ng download ko sa Converge – up to 3 hours to download a 2gb file. Whereas my friend who was also downloading the same torrent at around the same time was able to download it much faster (20 mins) using PLDT Fibr.
BUT, on that Monday na election day, aba, ang bilis ng download! Holiday kasi. To me, that proves that Converge has really been slowing down torrent downloads during office hours.
hi ate pano ka po nag pakabit ng coverge? madami po kasi akong nakita online na nakapag bayad na sila pero hindi pa din nakakabitan. student pa lang po ako pero mag papakabit po sana ako ng converge kaso natatakot po ako hahahah, salamat po sa sagot 🙂
Hi gen, diretso kami mismo sa Converge nag apply. As in, hanapin mo online yung website or FB nila, tapos doon mo kunin yung number na tatawagan. Para sure na legit.
Nung nag apply kami, konti palang nagcoconverge kaya madali pa customer service. Within a few days, may email reply na sila sa application namin. Di ko lang alam ngayon, mahirap na kasi tumawag sa customer service nila, sobrang busy, isang oras bago may makausap na agent 🙁
ano po palang location nyo?
@Anonymous
Sta. Mesa 🙂
Torrent Download Speed will always depend on how many users are seeding it.. Id wont matter if your fiber connection is 100mbps if the torrent your downloading is not being seeded by many users.
I understand. But the torrents I am talking about are very popular/ new with at least 20,000 seeders and usually as many leechers 🙂 I have been torrenting since the 2000s circa early demonoid, original isohunt, and have amassed various KAT badges. I know what I am talking about 🙂
FINALLY! Meron na samin. Super happy ako kasi nawala limits ko sa downloads. And 25 Mbps is L I T, Most likely ditching Globe this coming December.
This week kami nakabitan, and so far ang ganda. Nakakadownload na ako installers for online games and software for various stuff. And Steam, oh boy, does it make me giddy.
Also nabawasan na rin ang nakakarinding araw araw na reklamo dahil sa lag. Yung pamangkin ko 20 ping sa League of Legends since nag-switch kami. Minsan nadidisconnect, although may problem din kasi PC niya (may bug yung firmware ng Wireless niya). Nakaka League Voice siya habang nag lalaro ng Star Wars The Old Republic.
Honestly, nakaka-tempt gamitin for pisonet business yung residential plan nila, kasi same speed for cheaper, pero may perks daw kasi pag naka iBiz. Anyway, pag maganda siya consistently, baka i-upgrade namin to business to pag masaya si mama (and if sa Pinas pa rin ako by that time, LOL)
So far, so good.
Glad to hear that! Congrats! Thanks for sharing your experience, nakakatulong siya sa marami 🙂
Hinanap ko talaga yung comments section! Thank you so much for this. I’ve been looking for reviews para makatulong sa desisyon ko whether to have converge..
Super thanks ulit!